Dunkin'

I came in the evening to buy a simple chai tea latte. I have come on other occasions and the times I have come it has always been at night. But today I was served by a very rude guy. I asked him for 2 chai tea lattes and I repeated it 2 times because he didn't listen or understand me well. When he was waiting while he made it, I noticed that it wasn't what he had ordered and told him that he hadn't ordered iced tea. He tells me you told me iced tea!! out loud and say no! In the end I got upset because I raised my voice and told myself totally rude from the beginning that I took my order. I don't understand if he doesn't feel like working to stay home at the end I told him I was going to go talk to the supervisor in the morning and he said: you're going to want the chai tea latte but I'm going to charge you 4, 2 iced tea and the 2 chai tea lattes, obviously I wasn't going to want anything and I left the 2 glasses of ice tea on the table for him. In the middle of the discussion he told me to go away because I am going to call the police and I told him to call them that I am legal here, that I am an American citizen and that I also know my rights because I am going to be afraid if I am demanding something fair, It was disrespectful and I did not remain silent because I had no right to raise my voice. His attitude towards me because he is Hispanic made me see that racism in many places has not been eradicated and I told him that in the morning I would talk to his supervisor, but the truth is that I am not going to go because it is enough. . to have been born in this country and to be a simple Dunkin' worker at his age. As a Hispanic, I work and study at the university, I know how to respect them, but I am not going to allow anyone to vilify me either. I hope they know how to choose their workers better if they want their business to be successful. Thanks.

Went here Easter Sunday, 4.20.19 to break away from cooking and washing dishes. The young woman who took my order was very cheerful and upbeat. That was a big plus. It was Easter Sunday and she was serving with a smile! My coffee and Boston cream donut were very good. I enjoyedjoyed my coffee break here.

READ THIS REVIEW BEFORE GOING! This location is absolutely horrendous. Do yourself a huge favor and find the next nearest one. Trust me, it will be worth the wasted time. I went earlier this morning with my sisters, and the staff was unresponsive, rude, and inattentive. We ordered bagels and waited for 20 minutes. Eventually, a man walked in and ordered one bagel. The employee gave him our bagels as well. When the man tried to correct the employee, he was ignored. So the man left with our bagels. When we tried to speak to the employee, we were ignored. On top of all this, my sister was verbally harassed by patrons, and the employee saw this and did nothing. This is disgusting behavior, and I implore everyone who sees this to go elsewhere.

3 years ago I rated this a 5 star because 9f the service I was use to receiving nightly. As of tonight I'm giving this now a 1 due to the staff on their lack of priority. No way I ordered on the go, sat in my car for a few min longer. Went in and SEEN the lady take receipts off the on the go machine, she had help but kept serving all the new people coming in and leaving. I asked her helper, her helper gave me an attitude saying the lady was doing it. How is she making my coffer when she is making everyone else's coming to the cashier???? Then the same lady making coffee for everyone now starts playing with a bag. I'm like ??? Do you have any more online orders back there???? She rolls her eyes and says the helper is making it the SAME LADY I ASKED TO BEGIN WITH!!! everyone else is going HOME tonight I have to be at work at a certain time!!!! Even left early tonight to be on time guess not THANKS NEW LADIES AT DUNKIN!!!!

Had a horrible experience. I don’t like cold English muffins. I have been to this Dunkin’ numerous times and they just can’t seem to get my order right. If my order was messed up and they were nice about it, I wouldn’t be so annoyed to be honest. But not only is my English muffin not toasted but here the staff is giving me an attitude while I pay $29 for my food. I can’t eat these cold English muffins. To top it off, there were numerous people Ehis order was also messed up.