Jamba

My wife purchased a $20 gift card from this Jamba Juice, but then decided she would rather give two $10 cards to two recipients as opposed to a single $20 card to one recipient. Should have been a simple exchange of one card for two (I even had the original receipt). Inexplicably, I was told that it was not possible to do that, and I needed to call the customer support number on the back. Really? Ok, so I called the customer support number which was not in service. Stellar support - NOT. I would think that from a business standpoint, converting visits from one potential customer into two potential customers would be welcomed but sadly, strategic thinking is no longer part of the equation anymore (trot out the usual COVID and/or Supply Chain excuses here). I am banning future visits for my myself and my wife going forward due to this nonsense - so good job Jamba Juice you lost a fairly consistent customer because of idiotic restrictions.