7-eleven

I come here almost everyday day early morning because of location when leaving for work. For over a year now at least. I've never had a conversation with any of the employees. They seem very standoffish and never really engage past what's necessary. The restroom is gross and there is always trash outside. As a long term customer I can only say the owner doesn't seem to care about the stores image to the community. It's like they make money so why bother kind of thing..

The lady who is 60+ is always there, not sure if she’s the owner of this location. She’s absolutely rude and treats people trashy. She has no clue what she is doing. If she’s not the owner, the fanchine owner should talk to her how to work. She has a mean face, when the store is busy she can’t do multiple tasks and she’s mad at the customer who asked questions. The owner should hire someone else who knows how to speak and handle situations. I read the reviews of a couple of places about this location, so I am not alone who believe this lady is trash and rude. She doesn't understand how to socialize with people and was uneducated?

Shanti or Melee whoever is the60+ female clerk yelling at customers, super rude, overcharging customers and some were accusing her of taking their money. She said she had been there 8-9 years and she is not afraid of anyone even corporate. When people question being overcharged when they were trying to use 7-11 rewards she took the food and drink away and yelled at them to get out and go to another 7-11. She can’t seem to handle multiple customers or use the app or rewards. She was screaming at every customer while I was there and even cursed one out. This is inappropriate behavior. She seemed like she got nervous when she didn’t give the customer back his change. Is she pocketing it?

Today is Saturday, July 9, 2022. Its extremely hot- 107!! I tried to purchase a cold drink at the Bagdad location at 2:30PM. Since I had just come from the veterinarian office I had my pup with me. My little dog is young - 10 weeks, and small - 6 lbs. I planned to carry her in with me- for two reasons: 1) IT IS HOT! 2) The store was busy, so I may be in line for a bit. I took one step into the store, and the cashier (middle age- black shoulder length hair) screamed at me to take my dog out. I looked at her funny cuz I couldn’t believe what I was hearing. I said to her- it’s 107 outside, my dog is very small and I don’t plan on putting her down inside the store. Nope- you cannot bring her in unless she is a service dog! What? This is absolute baloney. I would never leave her in a hot car- not for one minute! Where is the friendliness- the compassion for people/animals? So I left and went to Cefco- the lady inside Cefco was extremely nice. Allowed me and my pup inside- no issues, and no questions asked. I will NEVER go back to 7 Eleven again. NEVER!!

Sometimes the employees are clueless like when I asked a girl for a money order she said that she didn’t know how to do it. Also the gas pumps are ALWAYS out of paper so you have to go inside and ask for a receipt. All the employees will say is the same thing, “We need to do that today.” Which never happens :(

Horrible whoever hired Shanti needs to say farewell. We come to this 7-11 because it’s close to home but NEVER AGAIN and I will forewarn everyone to not go there. We brought stuff to the counter and she refused to ring us up. She just stared at us and the times before that she tries to overcharge everything!! Completely unprofessional, rude and very unwelcoming. I will contact further up as well. This place is HORRIBLE!! Ps everyone else that works there has been very nice