Wendy's

Martine (sp?), one of the Managers, goes above and beyond for us...knows our car, knows our order...She works her butt off even when she is the only one who shows up. She has trained kind staff who are patient even when people are clearly giving them a hard time. We visit this location numerous times a week and have always been grateful for her and the incredible customer service we've received.

They always, get my order wrong. Always. I always ask for no cheese and they NEVER get that right. They have a systemic problem between the drive-through point of ordering and those putting the orders together. I tried again this evening and of course there were two pieces of cheese. I always check before pulling away from the window. The (double) was cold. The cheese wasn't even melted. How hard is it to read a monitor and leave off the cheese? Why is it EVERYTIME? Why are the burgers cold? Their deficient performance is obviously why they don't give out receipts; the receipt info is required for filling out a customer satisfaction survey on the Wendy's website. This is the worst Wendy's "restaurant" I've ever visited.