Colonial Kitchen

I don’t normally EVER write reviews EVER especially not negative ones but I really been wanting to review this place for awhile. This place used to be Amazing years ago, I lived in this neighborhood for 20 years and this was always my families favorite place to eat out or do delivery, we used to rant to everyone about this place…not anymore. This place is not inconsistent with their food, they never follow simple instructions. Everytime I ask for my colonial cheese fries with bacon and ranch well done regardless of rather I pick it up fast or it comes to me, it soggy and gross and clearly not made well done. I know it’s possible because I had it made well done before, they just pick and choose when they will follow instructions. Me and my family are now skeptical of rather we should order from there since we it’s always a hit or miss on rather the food will be good or not. Sometimes the cheesteaks are good and sometimes it’s not, sometimes the cheesteaks are undercooked and gross. Me and my family no longer order from here due to the inconsistency and it’s a shame because we spent thousands at this place and loved and used to recommend this place to everyone but not anymore, and it isn’t just me, my fellow mates who are in the neighbors used to order from here all the time and they no longer do anymore due to the the quality of food dropping and cooks not following simple instructions. It’s a shame because me and my family loved this place and used to always eat here as kids and do takeout. It used to be amazing but I guess that was short lived :(

Colonial Kitchen has been around for at least 35 years and the food a here has always been good. The staff has always been friendly and the oven to plate times is typically pretty fast. I give this place 👍👍thumbs up and 5 stars because for the past 25 years I have lived in Los Angeles and ear here everytime I visit Lansdowne and the food never disappoints.

This is not the firs or second time. I order a club sandwich which comes with chips or fries. The store says ohh we cant get them it's been over 30 days sorry. Okay why is it still included in the price why are you offered the option chips or fries. The response from the owner is just a gift it's not really included. Si why not just send the fries if you don't have the chips and why is it still included in the rate on the menu and website if it's not part of the meal package. if it's just a gift you add it you don't advertise. The service and food quality of this store has went down by 80%.

This place has been my favorite since I was 6 years old.. 21 years later I'm unsure why but the quality has recently gone entirely downhill. Undercooked pizza and my mozzarella sticks were literally exploded and in pieces in the box... took pictures to share but it's not letting me post... thinking it may have to do with whoever cooks in the late evening since this has happened 3 times now all around the same time frame between 10pm-12am. I keep 3 stars for being my favorite for so long but now not so sure

Ordered from Colonial Kitchen today, and I have to say the service was poor. I placed an order for my coworkers and myself, and honestly the food was run of the mill to good. The cheeseburger club was mediocre with the patty being overcooked and the sandwich itself being overwhelmed with toppings. the cheese steak wrap was good, could have been toasted more, but was solid. The gyro platter was ok, the fries were soggy, and the salad unappetizing. The gyro meat itself is exactly what you should expect from most greek style pizza shops, precooked, reheated, beef lamb formed strips, with a slightly bland tzatziki sauce. Finally the Tuna Salad Hoagie, being very good, two of my coworkers ordered this sandwich. One was ordered with everything, lettuce, tomato, onions, etc, while the other was ordered with just tuna salad and the roll. I know I ordered it plain because I said it three times, stating just the salad and the roll. The operator taking the order asked me to confirm and I did three times. Once the food arrived, my coworkers and I started to eat our lunch. The plain tuna salad hoagie, came with Lettuce Tomato and Onion on it. This is a problem for my coworker because he is allergic to tomatoes. In his frustration he gave the sandwich to another coworker that didn't order because he had to get something else. I called back to let Colonial Kitchen know, and the first thing I was greeted with was rudeness from their operator saying, "YOU ONLY SAID NO CHEESE!" practically yelling at me over the phone. I corrected her and said, "No I told you three times, salad and roll only." She finally says, "Fine, we will send it out, but you have to send that one back." Unbeknownst to me at the time, my coworker had already given the sandwich to another coworker, so I called back and cancelled the second sandwich. With the amount of vitriol spewed from that one employee, I don't see myself, or my colleagues giving our business to Colonial Kitchen again. The order was $54 dollars, and we order every Saturday from local restaurants to show our support in the community, but colonial is one business we won't be patronizing again.