Burger King

Ordered lunch with my family in the drive thru since the dining room still isn't open. I ordered the original chicken sandwich with no lettuce, add bacon. When we parked to eat, my sandwich had lettuce and no bacon on it. It was completely wrong. I tried to call and they didn't answer the phone. I then tried to go to their door and knocked. I'm pretty sure the employees heard me but ignored it, even though I was holding up my sandwich to show why I was knocking when I know the inside is closed. I then drove to the drive thru and let them know it was wrong. I handed them the wrong one and when they handed me the new one, as I checked it, I asked for a dessert or something for the inconvenience and since my fries were now cold. The girl working looked at me and rudely said, "No!" The smirk on her face when she said it told me she felt proud about saying no so rudely. They never at any point apologized for it being wrong or the inconvenience. These employees need some serious training in customer service and order accuracy. I hope the owners read this and some change is made. From the other reviews, this is not a one time issue. The girl working had dark hair and glasses. I didn't catch her name, but figure the manager would know from that description and who worked today can figure out who she was. She needs some serious training. I wouldn't be surprised if eventually this location closes due to so many people not wanting to return.

I order 3 rodeo cheeseburgers with a ice water on my lunch break. They give me the price and I had to wait for 10 mins for 3 cars. Then once I get to the window they say that their broiler is down and don't want me to get sick. Then come back don't give me the water and tell me they can't make them for me. Now I am hungry with no time left to ear. Unless it broke from the time ordered the food and got to the window, thanks a million. Now I don't get to eat for lunch. I will 100% not be returning to this burger king.

Went here cause drive thru line was short. The Dine-in is still closes for whatever reason. I did the $6 mix and match. The chicken sandwich was just very blah and not very flavorful. The Big King burger should be renamed. That was the most disappointing burger I have ate in a long time (size and taste).

Ordered the 2 for 6 big king and original chicken. I received a messed up regular cheeseburger, and a original chicken with nothing on it. No apologies, and overall horrible customer service. I know it's hard to find good help, but no employees do less damage than bad employees. I went to taco time directly across the street.