Captain D's

The owner/general manager was operating the drive-thru with a young teenager and drive-thru was moving so slow I know just the 12 minutes that I sat in the Drive-Thru before it became my turn to order, at least five cars drove away. I ordered $50 worth of food got the order stopped to check it missing our grilled shrimp, drive-thru still wrapped around the building had to go inside to get the grill shrimp and the condiments that I asked for that I did not receive there was several people inside waiting to get their food and/order, finally got to eat the food and it was just warm, cheese sticks were not hot.the cheese had already melted out some and it was solid not gooey cheesy, the rest was fairly decent but by far not the best Captain D's food I've had, to have the owner general manager whatever he was actually working brings great disappointment because him being right there front center should have made sure the food was correct, hot and fresh.

I've always been a fan of captain ds, but this one is an exception. I've never had bad captain ds until I visited this one Extremely slow. The cups of cocktail sauce were frozen and had crumbs on them. Everything on my plate was tiny. They forgot the hush puppies and when I told them they insisted that they weren't included even though it says right on the menu that they are. At least the fish tasted good

No direction on what doordash drivers should do. I know drivers shouldn't wait at the end of a long line here.. To pickup. Maybe a timing effort on the time you request dasher and would most likely be able to direct the customers order in the right direction. TRUST ME. I DO understand this place is cooked to order. And it's always fresh.. So, I love this place personally. One of the best. Maybe signage and an alert bell in delivery parking may help the whole team. If you guys are staying busy with dash orders, etc.