Pizza Hut Kitchener

Ordered a pizza an hour and half ago. Never received the order Edit: Did finally get the delivery after almost 2 hours (1 hr 47 mins). My only gripe is I paid online and wasted 40 bucks. Tried calling the store - after 35 mins on hold, never got connected to the store. Called customer service and they couldn’t do anything but send a note with hope that the order gets cancelled. Well so long Pizza Hut… stay away. Find another Pizza store. Not worth the hassle. Edit: The pizza base was not even dough. It was frozen off the shelf stuff. Stay away!!!! Look at the pictures.

My order of 2 pizzas were completely burnt. I went back and a polite girl took it back and asked 15 mins to cook new one. New order was like shown in a picture, over cooked and almost no cheese. A guy from kitchen told me this happens when dough is fresh. I never heard before that you can serve a burnt pizza with almost no cheese because a dough is fresh. I had pizza from Pizza Hut in many different countries but this is my worst experience. Took a bite of it and a base was soggy and uncooked, this means it overcooked from top and base is not cooked. I did survey after this and no one from Pizza even bother to contact me. Really appreciate Pizza Hut for their customers service who don’t even care about their customers.

Great Pizza. Always. Friendly busy people. I think this is the busiest Pizza joint in the entire KW region. Busy place, but sure its yummy yummy. Italian clasic and grilled chicken arabiatta my favs. I also love butter chicken and bbq chicken pizza. They have always delivered on time. They even delivered in the nastiest of storms. I will never order any other pizzas as I have have gotten pizza from dominos with no cheese on it and pepperoni pizza from ginos with no pepperoni on it. I kid you not.

Bought Pizza from here three times, and every single time has had nasty burnt toppings or weird crust. Stratford Pizza Hut has incredible pizza and I love going there for a treat but the odd time I go this location because they are open an hour later and every time I regret it heavily, but keep forgetting to never go back. Drive further for a different location! ♥