Edgewater Cafe

I stayed at Keystone Lodge & Spa, and this café was located on second floor of the premises. Even thought it was second floor, it was more like the ground floor. They had a Deli right next to the café for people who wanted to get quick snacks and takeout food. The café has a great outdoor seating with amazing view of the water and mountains. But that was about the only good thing that I could find... I ordered Bison Burger with fries. Simple enough order, I thought, but it took a long time for the food to come out. When it did finally arrive, I was a bit surprised... It was much smaller than I expected it to be, and only had patty, cheese, and some kind of fried onions. For $17, this is it? I looked at the menu again, and it says it comes with tobacco red onions, pepper jack, smoked garlic aioli, lettuce, tomato, and onion. But mine had no aioli, no lettuce, tomato, onion. My server was no where to be found, and no one came to check on me until I was almost done with it, so I just ate it without them. So sad...and the burger was nothing special. Fries had a nice amount of seasoning, but felt a bit dry. My server was not very attentive, had to wait a long time before I could find him to get a check. He never came out so I had to go into the restaurant to find him. When I did finally find him asked for my check, he came back with $60 bill. When I realized it, I had to go look for him AGAIN everywhere so that it can be corrected. What a horrible place with bad food, no service, and even try to rip you off if you are not careful.

Called hotel and was told they are serving breakfast until 11. Walked over and showed up 10 minutes before 11am, which is switchover for lunch meals. After entire family selected meals 5 minutes before 11, was then told that they are no longer serving breakfast by hostess who did not seem to care that it was still before 11am. We went to Haywood instead, I suggest you do the same.

Great staff/service and GREAT view. Food was very delicious. Not really sure why the other reviews are so negative... I would give a 4.5 stars if I could. Food wasn't necessarily amazing enough to need to return, but very good and portions we definitely not skimpy.. We couldn't have asked for better service or a better view. Overall very pleasant experience. I don't normally review, but the reviews were so off I had to!

Breakfast with Santa was here this year and the food, service and atmosphere was so disappointing. We had reservations... we were sat at a table in a corner that was stuffed where we couldn't get up out of our chairs without bumping the people on both sides of us. It was a good 10-15 min before a waitress came and acknowledged us. The food on the buffet was awful. The bacon was basically raw, the hash browns were undercooked. I had to ask for bowls to be placed out (for cereal and oatmeal etc...) then it took them forever to do that. Pastries were stale. Breakfast with Santa at the Big Horn was incredible compared to Edgewater. Santa was the only good part about it. We won't return.