Jamba

I have been there on numerous occasions in years past and they have been great but in recent years and even the past few months the workers are horrendous. The few girls that decide to show up and get paid to do nothing deserve to be fired, the hours clearly show what times they open and close and I have been there other nights before 9pm, that means at 9 even thought they say they close at 10 you shouldn't hide behind the counters and turn off the lights when someone pulls up in front of the store. It is completely unprofessional and the girls are wasting the companies time and money and shouldn't bother hiring rude snotty girls. One of which I can name, Shayly. Just remember the next time you decide to show up actually do your job instead of being a waste of space

The two times before that I had been at this site, the service was relatively lousy. The employees seemed to hate their job, and didn't care to be any sort of professional. HOWEVER, my husband and I were well taken care of after a long road trip by Evan and Amanda, and they were perky and fun and having a great time as fellow employees! They greeted us and took great care of us while joking and laughing, giving the atmosphere a fun and lively vibe!

On 06/20/2019, I called at 7:39am in the morning to place an order, the lady who answered, indicated she was the only employee there & had a lobby full of customers & to call back in a minute. I actually was just around the corner of the store, not even a 1 minute later of calling I drove by & there was absolutely not even 1 customer in the lobby, in fact you couldn't even see any employee there. Looked like the store was closed. I called at 7:42 to address my concerns & asked to speak with a manager, when she indicated she was a manager & she could refuse service to anyone at any time. When asked for her boss's name, she hung up on me. I proceeded to call back again & asked her why she had hung up on me, her response was, you can look up my boss's name online & I feel being harassed by you, & once again she hung up. This type of service is totally unacceptable by any business, especially when the income they make comes from customers. I've never had this type of service at this Jamba store and I've always come to this store to order, but you can assure I will never be back. I actually later called again at 5:40pm & spoke with a lead to address my earlier concerns and she was really nice in actually hearing out my concerns. Yet at 6pm I received 3 blocked number calls, on the 4th call, I finally answered and the lady on the other line, was very frustrated and indicated my concerns were not true and started threatening me. Obviously it was a lady representing Jamba Juice, I did hung up without further say. I called back the actual store and spoke with the lead & addressed the threatening calls from Jamba Juice. This place is definitely not a professional business. Unfortunately 1 person gives the whole place a bad reputation. Never going back again.