Sonic Drive-in

I had a very bad experience. I was at this location for over an hour. Nothing moved fast, except the manager did show up quickly after I called the location from the drive-in stall because no one was responding when I pressed their red call button. The picture is of the tots that I was served. The oil must have had remnants of prior burnt items- I didn't eat them, because the burnt specks just didn't look appetizing. The lady in the stall next to me waited 10+ minutes, and no one had yet taken her order. I saw a carhop spending time chatting with a friend when he obviously wasn't keeping up with orders. I'd say you should follow the advice of the lady in the stall next to me - she said to head to Taco Bell. In answer to the reply from Sonic corporate - No, I don't want to follow up with the franchise owner. If you want to let a location continue to have such poor reviews, that's your decision. My decision is simply to avoid Sonic, because to allow this level of service with so many negative reviews tells me that the problem is systemic, and natural selection should work it out eventually.