Panera Bread

On 11/29 I came in and made a large bakery order last-minute for a retirement at my work. Despite being so impromptu, I was helped very efficiently by the nicest employee called Pam. She was very sweet and packed my order quickly. My card declined at 4 dollars, and although I ran home to grab my wallet, I came back to find that she and the manager David covered the difference already and were just waiting for me to get back!!! My morning was so stressful and even more so having to drive home, but Panera really made my day. I never write reviews like this but I am just so grateful for Pam and David and their excepcional service today 😁😁😁

Panera Bread at Brentwood Town Center in Irvine is the perfect blend of a casual coffee house with top-notch high-speed internet. It's a go-to spot for sipping coffee, enjoying delicious soups and bread, and staying connected on your laptop. While it may not be the most luxurious or boutique-style café, the welcoming atmosphere and consistent quality make it a favorite for many. Don't forget to sign up for their newsletter or visit their website to stay informed about ongoing promotions and enjoy special deals on coffee and drinks for new sign-ups!

I love their chicken soup it’s my favorite thing in the world I actually pulled over to make a special trip here because I saw it was close by. The payment options are easy to place your order, then your hand of the pager if you order can’t be immediately fulfilled your choices of sides for soup are plentiful but I always opt for the Apple, chicken soup with an apple is pretty safe and is also super delicious but I’ve had many of their other offerings but I think the one thing I’m going to try is the new mango Yuzu citrus church lemonade! And the sandwich called “the spicy take “those are next on my list this place is very popular but they keep it clean and everybody was quite well prepared for a rush! Love this place for breakfast and lunch!

This is in response to a fraudulent transaction made out of this location using Rapid Pick Up: Panera is doing a great job at helping me handle the fraudulent charges made against my Panera account. The person or persons broke into my account(changed the email, the phone number and the password), and made two separate orders that were picked up from the Irvine Blvd location. Panera offered to refund the charges and they even sent me copies of the order receipts to send to my bank, as I had to shut off my card for fraud. To the person or persons who broke into my account, I am sorry that you will not be able to make a 3rd order using my information. Fortunately I was able to reset my entire account using my Panera membership number(DUH). So unless you can break into Panera’s mainframe, you won’t be able to change that. I hope your digestive system disagreed with the tons of bagels and pizzas you ordered…not because the food was ill-prepared, but because you’re a POS. I am still a fan of Panera, and I appreciate their team helping me with this. To any customer reading this, make your you get your Panera membership number, in case these parasites go after your account as well.