Subway

There really is not much to rate from this Imlay City location. Store hours need to be updated online. No one is ever available to take calls... OR this location is either barely open anymore. Been this way for several months! Extremely hard to catch it open. Disappointed a bit...traveling to another town just for Subway is not really desirable. 😕 Is this place going to close down? Subway is one of our favorite but frustrated like crazy trying to catch them open. TIA!!!

I understand everybody is dealing with staff shortages right now, I am also in management and experiencing the same thing at my business. Don't post temporary hours when you're just going to close down earlier than those temporary hours anyways. 20 minutes before the posted "we're sorry for short staff hours."

In desperate need of competent/properly trained employees and managers, which they clearly lack. For starters, went there once last week at 9:30ish in the morning, their open sign was on but doors locked. Went there today, and while they weren't busy at all, everyone seemed to be in such a rush to get me out of there. I got rang up before my sub was out of the oven, charged 1.50$ for deluxe when literally everywhere else I've ever been charges 1$. The girl who made my sandwich seemed new but was giving instructions to someone else who was actually new, and I had to repeat myself several times. She cut my bread in such a way that my sandwich just fell apart before I took a bite. For whatever reason, when my sandwich was toasted, she carried it by hand across to the oven, instead of on the toaster tray like she was supposed to, and she put all my toppings on in a way that half fell off. Overall, one of the worst experiences I've had at a subway, and I don't plan on going back.

I worked here and in Almont. They had two other stores and the management cared more about the other stores more than the ones in Imlay city and Almont. I was 16, working 7 days a week, and by myself, all day. I did that for a year! The management told us to close early and people where yelling at the staff. As an ex-employee please don't yell at the workers, they are just fallowing management orders... I know.