Sweet

Cupcakes are consistently fresh and delicious. Custom Cakes, however, are not. Cake was dense and cold like it was frozen even hours after picking it up- most of the cake went in the garbage as no one enjoyed it. The cake was decorated nicely but really not edible. They also do no have boxes that actually fit their custom cakes which is a problem if you are traveling far with the cakes.

I came here after dinner as I was craving something sweet. I love eating something sweet and I am always in the mood for cake. The quaint bakeshop is located near a park. Due to COVID, they are limiting the amount of people in the store. I ordered a Red Velvet ($3.75) and a Fluffernutter ($3.75). The cupcakes were tasty but, I felt that they were a bit small to be "regular" sized. Personally, I thought the tasty and presentation was just okay. I didn't see anything that made them noteworthy to visit again. The bakery had tons of interesting flavors but, I am not sure I would return. Maybe if I was in the area again. The one thing I didn't like is that the cupcakes were placed in a paper bag. I had to be very careful on transporting home my goodies. The customer service was okay. The person didn't really seem into being there one way or another. I was just another fly on the wall for all they cared.

I don't know if the people that work here know what they're doing. I placed an order here for a very special birthday over the phone simply for two yellow cakes with chocolate frosting. The lady on the phone jotted down two "vanilla" cakes with chocolate frosting. When I followed up that I specifically want yellow cakes, she responded, "Those are our vanilla cakes." I expected after my clarification of yellow cake, and the affirmation from the lady over the phone, that the bakery would provide me with yellow cakes. I then picked up the cakes a week later. However, only during the birthday party once we cut the cake did we notice that they made us white cakes. This honestly spoiled the birthday party as yellow cake is the birthday girl's favorite. A professional bakery should understand the difference between white cake and yellow cake especially after I made it clear and repeated I wanted yellow cakes. This is why I'm not confident the employees here know what they're doing. To top it off, the cakes were dry and lacked any flavor. Very disappointing from a supposedly professional bakery that they couldn't manage to complete a very simple cake order, and I would recommend people use another bakery if they want the cakes they actually ordered...

Let me start off by saying my daughter ordered a cake in April that was absolutely delicious! This is why I decided to order from them for my nieces bridal shower in September. Unfortunately this cake was dry and stale. I was so disappointed and embarrassed. I called the store the following day but the manager was not there. I told the person I spoke with what happened and she apologized and told me she would have the manager call me back. It’s 24 hrs later and no phone call. Very poor customer service. Needless to say I will not be returning.