Taco Bell

I went to the Taco Bell in Hermitage, PA today, it was AWFUL! The food was cold, soggy, and looked as if it had been sitting for hours. I get that it's fast food, but that's unacceptable! Almost $40 worth of food (which isn't much anymore) and that's what I got. I threw mine away! Why risk the impending food poisoning.

My order was perfect with no mistakes. The associates could’ve been more talkative and more engaging in conversation to the customer. The associates were not mean or unfriendly but they seemed standoffish as if waiting on the customer was a nuisance by their actions. This was Taco Bell up on State Street. I normally go to Taco Bell next to Kohl’s on Hermitage Road because they are exceptional about going out of their way to be friendly and polite. This particular Taco Bell as I said it was not unfriendly they are just not at the level of Taco Bell on Hermitage Road. There is a slight difference between the two Taco Bell‘s making the customer feel like he/she is the priority.

Went in to order to go and there were 5 other people waiting for there food. I've never seen employees move so slow!!! Slugs move faster! I asked a lady how long she had been waiting, 15 mins! They served people out of order and the the kid that was calling people's names for there food was so quiet so u couldn't hear at all. 3 people told him he needed to speak up and he ignored them. I waiting 16 mins for 2 taco and a Mexican pizza! So much for "fast" food!

Beware the giant holes exiting the parking lot towards state street. Can someone not take responsibility for that and fix it already?! Also , they are friendly and fast here, but check your bag for everything you ordered. Do forget items, do forget napkins and sauce, or gave me 30 mild when I wanted Diablo and mild