Ihop

My wife and I had a late breakfast this morning. The food was great. Jennifer was our server and she was awesome. Checked up on us to make sure food was good and if we needed anything else. Very friendly and kind. All staff seemed friendly. If we are in the area again, we will definitely come back to this IHOP.

Food was okay. service was okay. Got busy right after we ordered causing our server to get busy real fast which made service terrible. Youngest daughter ordered eggs bacon pancakes and ended up with no pancakes until we were all done eating, and that only happened cause the lady working in the kitchen came out to help us. We all felt ignored during the dinner. My suggestion to the staff is, do not load one station up with so many customers at one time it causes people to slip through the cracks and service itself suffers!

Called and ordered breakfast for my family at 11:40am and was told my order would be ready in 20 minutes. Got there at 12:05 and order still not ready. Didn't get my food til 12:35 because the employees and manager running around back and forth like they didn't know what they were doing!!! And it wasn't even busy. Left out my pancakes that took another 10 minutes. Not once did anyone apologize for the wait or not getting my order right. And if anything the manager should have noticed a customer waiting for over 30 minutes in the lobby. Very poor service. Won't be back!

Usually thoroughly enjoy IHOP but in this specific experience, this location did seem short staffed but the server who might of even been alone to his credit was just rude and not helpful. Cooking staff might of been short-handed as well because the waffles were cold but burnt, eggs at multiple tables weren't cooked to request but the food still had some semblance of what I am accustom to when eating at IHOP.

Went to have breakfast hoping, fingers crossed that Phil no longer is there.The THIEF that committed fraud on my debit card Phil is now the manager This location is toast. What company promotes lying thieves to management? There dining room is closed no water for all businesses in that whole parking lot all the way over to Lowe's. They can't wash there hands or clean anything. Which means Togo orders shouldn't be going out either. but Togo orders were available. Correct me if I am wrong how can they be open even for takeaway?. Where is the heath department?. I'll never go back there unless new ownership and all new management. Check your bank statements everyone. I am not the only customer that Phil stole from. (Added a tip to my debit card Candace only made him give me the money back. Candace assured me it would be handled. It was not! check nextdoor.com it's all on there It's a federal crime, fraud)