Panda Express

Just stepped out with very unpleasant experience. No greeting to customer whenI walk in, the lady with glasses just keep busting with her online orders. I understand this is a busy hour, a simple “please give me a second, I will be right with you” won’t make me feel that I am transparent in front of her. Then I started to order, one of the item I called out right from my mind “ sweet sour chicken” again the lady with glasses gave me a strange look and “ha?” After that look, I am thought she didn’t hear what I said, the. I raised my voice and said “ sweet sour chicken “ then she said , “ we don’t have it” with another attitude look. I was totally blowed, I asked her with a calm voice “ why you are giving me an attitude? I understand that you might be tired, If you are feeling tired you take a break, you don’t give your customer an attitude “ long story short, I am always a person understand that everyone might be in a bad mood, but you should not bring it to your customer. Dear Panda Express employee, the lady with glasses, please REMEMBER use “excuse me, please, and other proper greetings to your customers even you are in a bad mood in front of your customers” First time ever that I give a one star in a review.

There's a weird vibe here... Watch the interaction between the employees.... Something's wrong. Careful, they upsell and overcharge here. Ordered the plate, charged me for the bigger plate. Went back after I sat down and reviewed the receipt, went back to the counter and the server who spoke very poor English couldn't explain the order so she called her supervisor who tried to offer a weak explanation that didn't make sense. I was too hungry and tired to deal with their bs, so I sat down and chose to write this honest, straightforward review. Food is ok, not good but in a pinch better than other fast food.

The food is great however...The people who works there? They need intense customer service training for most of them can't speak proper English! There's a lot to be said when a business has employees that can't communicate properly with customers and I seriously hope that this eating establishment has a handle on this....

Horrible manager, me and husband ordered 2 plates with fried rice. Maybe manager misunderstood as there seemed to be a language barrier, however when we went it to tell them we had asked for fried rice and not white rice. The manager was very rude and immediately insisted we had asked for white rice, I told him there must’ve been a miscommunication but he was still very rude and gave us ONE very small box of fried rice and slammed the box on the table at us.