Cracker Barrel

It was an extremely sad day for the family We had just left grandpa's burial and it was a cold Windy day and the restaurant was busy but we were seated quickly and we all enjoyed the fireplace with the big fire burning it was a nice relief from the cold I personally found the staff to be extremely friendly and helpful we had a lot of kids there our order was taken swiftly and the food was brought to the tables very timely. My hamburger and french fries were absolutely perfect I know that is the go to meal for some people such as myself not expecting something spectacular just wanting a good burger but let me tell you right now that hamburger along with the service was cooked perfectly and I highly recommend this Cracker Barrel location for a good time and a great meal with family or friends.

The place was absolutely hopping on the Friday night of Memorial Day weekend! My server Misty never missed a beat, and had a smile warmer than the fireplace would've been had it been lit. I was told 25 minutes to wait, but it took less than 10 to be seated at a clean table. Less than 10 minutes after that I had my Friday night Fish Fry and the fish was really good! Great food, great service, great atmosphere, clean restroom... everyone was all smiles for the entire visit. Penultimate Cracker Barrel experience.

We just left the Cracker Barrel location in Harrison. Worst experience ever!!! I have always enjoyed eating there and was so looking forward to it tonight. I worked 2 jobs today and had not eaten all day. We placed our order and 40 minutes later we were told that they were out of the pork chops I ordered. Why did it take so long to figure this out??? The server asked me if I wanted to order something else, and I told her I didn't want to wait another 40 minutes. She said that it wouldn't take that long depending on what I ordered so I was at the mercy of choosing something that I felt was already cooked. After the 40 minute wait, they brought out my husband's meatloaf and mashed potatoes which were cold. They offered to put it in the microwave. My granddaughter ordered the mini cheeseburgers with tater tots. The buns and the meat were hard, so she could only eat the tater tots. The manager said she could get me something else and my husband told her I liked the chicken and dumplings so she brought a plate of that out. She asked me if I wanted the same sides I had ordered and I said no because the sides I had ordered wouldn't go with chicken and dumplings so I got no sides. We never got our cornbread and biscuits until I mentioned that right before we left. The manager then came back out and said that we wouldn't be charged. How ridiculous since mostly none of the food that came out was edible. My granddaughter and I had shopped before we were seated and I spent over $60 in the store. I am very disappointed in the lack of concern by the manager. I work in retail and I always make sure that I do everything I can to remedy a bad experience. I have never complained before but this was unacceptable. A total lack of communication between the kitchen and the server. The server apologized but by then there was no fixing it. At the very least we should have been offered a gift card.

If you’re on a road trip you HAVE to stop by a Cracker Barrel at some point during your trip! We came from Illinois and we don’t have too many Cracker Barrel’s by us, so as soon as we saw this one, we had to stop! We loved this location, super friendly staff and our waitress was just such a sweetheart, genuinely such a nice person. Wish I could remember her name! Our breakfast was Amazing! And the French toast was to die for!!! Thanks for showing us such great hospitality!