Arby's

Staff is absolutely wonderful! Best service I've ever gotten, and the GM (I think) a girl named Tiffany really we t out of her way to make sure myself and the other patrons had a pleasant experience. It was also close to c losing time and I m sure the staff was tired because you can see how hard they work, but they never showed it a bit, they were kind and fast as if the dY just started. Just really cool to know some people still care. I hope they know some people still really appreciate kindness, and see how hard they work!!

Went through the drive-thru order two meals. First one was right the second was wrong. Ordered both meal with curly fries got one crinkled and one curly. I told the guy in the window it was wrong they had to drop more curly fries. So this wasn't a mistake it was on purpose. My sandwich was supposed to be a turkey and Swiss but got a turkey bacon ranch. This place has gone down hill.

Brought 4 different meals and bread was stale, food cold, cheese wasn't even melted and no reciept in bag. Have people visiting from out of town and they were raving about there are Arby's in their area kind of makes you feel what in the world just happened here cause the Arby's on the South side of Hanover has always been good but the last 2 times we've been there they have been pretty bad And they don't even have a phone so you could tell them. What more information do you want?

We went there with free meal coupons due to a prior issue, months ago. The coupon said it was free due to a mistake. We ordered 2 beef and cheddar combos with the coupons. You would think that they see the coupon and make sure everything is great,right? Nope. The food came out accurate and after waiting 15 minutes or so for it, we unwrapped the sandwich, took a bite and the meat was cold. Im not saying room temperature, im saying cold. The taste was ok but between the roll and cold meat, it was off. I wont be going back again.

Absolutely pathetic experience!!! My entire order was wrong. I ordered a French dip, got a beef and cheddar. Wife got a chicken sandwich with no tomato or mayo, got a chicken sandwich WITH tomato and mayo. Ordered my 4 year old a turkey slider, she got a roast beef. Ordered an extra roast beef slider with jalapeño, but got a roast beef with no jalapeño, and the bread was soggy and basically non-existant. I asked for Mello Yellow, they're out. Wife asked for Orange soda, they're out. Tried to order a drink for my 4 year old, they have no white milk., chocolate milk, apple juice, or bottled water. Tried to call into the restaurant, and nobody would answer. Went into the restaurant to ask for my money back, and the people had locked the door early. When I tried to tell them my entire order was wrong, I was told to come back tomorrow as they were closed. I've given this branch of Arby's enough chances, and this is by far the worst of many horrible experiences I've had here. Will never go back, and honestly would recommend they just close it. This place always looks empty, and with better places around, who would want to pay $30 for subpar food they didn't even order?