Dunkin'

April 30, 2022 around 0930 I went to this location after doing a fasting blood draw. Upon my arrival I received some of the worse customer service I have ever received at any Dunkin’ Donuts. When I spoke to the person at the drive-thru, trying to complete my order, he was nasty and very rude, stating that they are taught to rush people’s orders because they have to move quickly. There was no other car behind us in the drive-thru. I was not angry, I never raised my voice, the staff was rude and I would not put it past them to spit in my food so I left and went to another Dunkin’ Donuts. I will never purchase food from this place again and I will go as far as reporting them to the corporate office.

So I went inside this Dunkin' donuts on skiff Street around 11:45 this morning and I went to the counter I waited I was never acknowledged I looked up at the camera still waiting never acknowledge. Then I walked over tours where the oven area is where we go for picking up mobile orders and I stood there still never acknowledge the gentleman that was working has glasses on he was having a personal conversation there was earpiece like a headset attached to his phone. Having a conversation he walked towards the oven took food out walk back never acknowledged me the girl made dreams she had braids and beads she never wants to look never acknowledge me. Mind you when you walk in a ringing goes off to let someone know that someone has walked in and walked out nothing they weren't and amused or removed to taking any customer orders on the inside very poor experience and I just really wanted my coffee

Waited for nearly 20 min just to get my order taken from the drive thru, just to wait again for another 15 minutes to get the wrong food and the cashier acts like it my fault that they gave me the wrong food and I’m missing some of the food that I paid for. These people are terrible. Horrible experience. I would give a negative score if I can.

During storm Brody this morning my wife and I stopped for coffee and. Two employees were there who made it in. The roads were terrible. Both employees were friendly to us and each were cleaning the inside area. The sidewalks were shoveled and salted. My coffee and coffee roll was fresh and tasty. Wife had her wrap which she enjoyed. We enjoyed our visit. Great job ladies!