Tim Hortons

On Tues. May 24 at 7:10 am in which I ordered an egg biscuit only with an med French cappuccino with whipped topping. The day shift employees at Tim Horton's are such an delightful people. Devion who took my order was friendly and courteous as well as the rest of the staff at Tim Horton's. I changed my original review because of these uniquely special people.

Went there Tues 3/1/22 at 430 pm ordered hit tea double double got coffee instead again. I didn't know till I got to mt appt.that it was wrong order. On way back stopped ans went in and they would not exchange it said they were not allowed to. I told them they made the mistake but they said no. Then the blonde hair girl was rude and gave me the finger when I left. The owners must allow this from there employees and they lost a customer. With the pandemic and loss of business you would think they would treat people better.

Every time I come here the espresso machine is down. The last time I came here I ordered a French vanilla with 3 shots of espresso, they gave me my drink without espresso. Paid an extra $3 for the espresso and didn’t even get any in my drink. This is the 3rd time this has happened. Don’t come here and waste your time, take your monies elsewhere.

The last few weeks, it's a toss-up with this location. Depending on who is at the speaker. They are either very friendly(usually a male) or not friendly at all(ALWAYS a female). The female doesn't even greet you. Just says what can I get you....anything else, then pull up without a total. Then gets impatient when you get to the window without the money ready because you don't know your total. Today, I ordered 2 coffees and a breakfast sandwich. The ENTIRE sandwich I crunched on egg shells. I am going to take my business to a different location since this is not the only time. I understand businesses are short staffed as I am a manager at a restaurant myself, but maybe hire people with more personality that make people want to come back.

I go to the Tim Hortons every morning I go in this morning and ask one of the employees how the Tim Hortons app work she’s helping me manager tells her she can’t help her she can do it on her own we don’t help customers when they ask for help and I’m in there with my baby and we get rejected by the manager If there was a section for no stars I would put no stars