Tim Hortons

I am pregnant and really wanted a honey cruller. After visiting three other Tim Hortons and being told there were no honey crullers left, we pulled up to this drive-thru. Again, we were told that honey crullers were gone for the day. My husband expressed disappointment at this and explained that his wife is expecting, craving one of these donuts. The lady at the speaker apologized and we began to drive away. Just as we were exiting the parking lot, we heard someone behind us calling out. We looked back and a Tim Hortons team member was standing outside. She said to us, “If you don’t mind waiting ten minutes, we can make some for you!” Of course we waited. They were the freshest and tastiest donuts I've ever eaten. THAT is customer service. Thank you so much for going above and beyond. It won't be forgotten.