Wendy's

So after a hard day's work, I stop at the drive-thru I order the spicy chicken sandwich. No drink just the sandwich and fries. I get home, open my sandwich it's only chicken and bread. Not a piece of lettuce, not a slice of tomato, not even a drop of mayo. Dry as the desert. I try calling, let the phone ring till it stopped. I called four times back to back nobody picked up. I'm gonna eat this sandwich because I'm hungry but I'm coming the tomorrow with my receipt.

I'm sure I'm going to spell the young ladie's name incorrectly, so my apologies for that. I believe she said it was Irika. She worked the drive-thru and was so pleasant! I came to try the Strawberry Frosty (it's worth it) and her upbeat attitude was a welcome change from most fast food drive-thrus. Also, the cute Frosty pens the employees had are a nice touch.

I’ve had concerns about the lack of quality in operations and the inconsistent schedule ( seems like closing at random times throughout week/ weekend)for this location however finally on this evening I was informed that the strawberry frosty machine was not working. This was not true we could overhear them saying they were not making anymore for the night. I didn’t address it with the employee and I assume a manager may have approved this. Please do better with customer service and recruitment. No longer will be a customer here, I have several options in the immediate area: Chick-fil-A, McDonalds, Bojangles! And for the employee that laughed and made a smart remark as we drove off- Do better!

Listened to the drive through cashier tell a customer they don’t have chili and the customer drove away. Next we tried to order. It took a couple of tries to order. First she said they don’t serve small frostys. It is clearly on the menu. So we went with medium. Then she tried to over charge us for our complete order by about 50%. Once we got to the window there were four employees standing around the window just talking and laughing. First and last to this place