Panda Express

On my last visit I took the time to fill out the guest survey so On my next visit I would receive a free entree with a purchase of a plate. The next time I went in, I ordered a plate and a side entree. I gave the cashier my receipt with the code on it for a free entree. She said all I got was $1.50 off my order. The entree was 5 bucks! I left super frustrated, because to me that is false advertisement. The ONLY reason I ordered an extra entree was because I was supposed to get a free one for filling out the survey. I won’t be doing that ever again.

So far I am giving them 2 stars, they gave us our food 20 minutes late, also they kept our drinks out in the counter top for around 15 minutes, this is our first time ordering in this location and we are disappointed. We were inside the place just waiting for the food. My husband and I are going to take dinner at home and if the food is good I will increase my stars!

Utterly ridiculous. Placed an ASAP online order. Arrived WELL AFTER the promised time to be told there would be an additional wait. Waited SIGNIFICANTLY LONGER than informed. Watched the food i, and the other customers were waiting for sit before anyone put it under a heat lamp where it sat again. No line at the drive through. Two customers inside ahead of me. Neither were online orders. Utterly ridiculous. Go across the street. Better, faster, more accurate and far FAR friendlier service.

The girl couldnt get my order right, gave me a normal sized plate and charged my for a bigger plate. I even went slow so she could understand 🤦🏽‍♂️ this aint the first time it happened so wouldnt recommend eating here, service is either trashy or they need better hiring service. Things only gettin more expensive and if you wanna overpay for something you have by all means but personally i aint about it man 😤😅😂

We actually like the food. It's not bad at all. However.... Their portion sizes are a joke. I ordered a bowl with the shrimp entree and the bowl was 95% rice, and that lonely little 5% was actual entree. They do this very often and they won't let you get more. Another time I ordered the steak entree, and got 2 small pieces of steak, in a huge bowl of rice... Come on. I understand the food industry but this is ridiculous. They have also stopped giving us sweet and sour sauce with the egg/spring rolls, and have often forgotten items from my order... Good food, horrible portion sizes, and forgotten items in drive through. I think they're over priced due to portion sizes. Good customer service, friendly staff, and good food.