Arby's

Please allow me to ask, Why is it necessary for me to be waited on by a young person with BLUE hair and Multiple METAL BOOGERS hanging out of her nose. I understand help is difficult to acquire currently and I can easily overlook the "I don't care" attitude. I can be understanding on mistakes in the order like I've had in each of my last two visits but multiple nose piercings are gross. I wish I'd taken a picture to post but it occurred to me too late to do so. And to top it all off, her name badge proclaimed her as a manager. You make it hard to want to be a patron.

Edit: Since posting this, there doors have been opened every time I've come by and received excellent service. Changing rating to 5 stars. Now its other restaurants nearby closing their doors. Don't even bother trying to go here, they're closed anyways. Tried twice this week to go on my lunch break and the doors were locked. Guess I'll take Arby's out of my weekly rotation.

Whatever you do, avoid this location at all costs. I haven't eaten Arby's in about 20 years, and won't any more after today. I went here for the first time about a month ago, and 2 times after that including today. Not only is the service superrrrr slow, they messed up my order 2 of the 3 times. Also know that your food will be old and cold. My fries were so old that I crushed it in front of the lady at the window. Normally when you squeeze fries it won't crumble like a cracker. Also, if Robert is at the drive thru taking orders, just go ahead and pull off because your order will be wrong. He was the one who took my orders both times it was messed up. I had to go back to correct my order this time and still didn't eat it because I didn't feel comfortable with all of the giggling and looking at me funny that they were doing when they handed it to me. Yuck! Almost $17 down the drain for food I didn't eat. Smh. Like I said I be back to any Arby's after today.

Food was just as good as usual. But Desiree was not having a good day. She seemed annoyed that we specified a side for the kids meal, snapped back when I didn’t understand what she said and asked her to repeat in, and otherwise seemed unfriendly and unhappy. I hope you have a better day tomorrow, but when you’re in customer service, you need to manage your state and be kind!

Always CALL to see if they are actually open! They just can't keep this location properly staffed. This is the third time I've driven to this location and they should be open but they are not... Which is sad..it's in a great location but I don't know if management is just that awful to their employees or they're not willing to pay their management or employees enough to justify them staying?? Either way don't count on this location actually being open call ahead.