Mozu

It was my first time eating from here with a friend who highly recommended it. The staff was extremely friendly and welcoming. After waiting an hour from when we placed our ordered it turned out they lost our ticket. They immediately made up for it with two complimentary appetizers while they made our sushi. They did a great job overall and the sushi was the best I’ve ever had. Definitely Instagram worthy on the eyes and tastebuds.

Food was overall good. The buta-don donburi was oversauced and became a salty rice soup. The service was terrible. They did not check up on us and we had to raise our voice to get their attention. Not only is it a disturbance but it was also embarrassing for us to do so. We finished our food and our check did not come until about 30 minutes later. They also gave us the wrong check and did not come to pick up payment either. We had to walk up and hand it to them. Overall it was a terrible experience for my birthday dinner. Would not go again.

HORRIBLE customer service! We went with another family last month. Both staff we dealt with were not friendly and just overall unpleasant. They brought us a wrong dish, didn't apologize but said we wouldn't get charged, and didn't even bring the right dish. I gave them the benefit of the doubt. Maybe the staff had a bad night. I went back with my mom and sister's family for Mother's Day tonight. Same staff, same bad service. The server seemed aloof and impatient when taking our order, we weren't ever checked on after we got our food, the server didn't bring our check after bringing us to go containers but he took care of his friend's table promptly with their check. I don't know if we were treated differently because we had young kids with us but if you're in the restaurant business, I would think customer service should be a priority with or without kids. Didn't seem like it at this restaurant the two times I went. The food itself is decent but definitely overpriced. We will never go back again.

I ordered pork cutlet, but the sauce was too sweet, so I couldn't eat it all. My co-worker also had to eat half of it. If you have to eat this menu, it's best to ask for the sauce separately. And this restaurant didn't ask about we had vaccines. They didn't even ask the other guests who came in behind us. I felt uncomfortable that they didn't ask anything about vaccines.