Panda Express

I got there to eat with my 3 year old who loves panda and my 11 year old. we asked for our favorite food and by the time I was getting ready to pay a 5 feet Hispanic male started to complaining about my 2 months old puppy that I was carrying on a dog carrier. He kept screaming over and over for me to get out to point that I felt harassed by him. I asked him what do you want me to do since I was ready to pay and told me to leave that dog were not allowed in the restaurant. As I was living customer asked me what happened they notice my 3 year old started crying about his food. this guy of name luna to confront me in a way to start a fight I just walked out.

The food wasn't that good like it is a any other panda express and at the time to pay it was $13.90 and they charged me $14 even without asking if I wanted them to round up the amount, I asked and they claimed they did no have enough coins. My experience at other panda express is that they ask if you want to round up the amount, but they never round it up your way its always towards the company like they don't have money, I'm not that happy with panda express.

Was told they would have my total when I got to the window so when I got there the lady said it was 19.10. I handed her $20 she gave me my food then asked if I'd like to donate the rest. Because it was not going to be used towards tips for the employees or go to some charity I said no. Then another lady came up and told me I would have to give the food back. Really? They go through all these safety precautions for covid yet they want you to give back the food thats already in the car over 10 cents? Don't think anyone could get more unprofessional then the people working at that establishment. Obviously this company not only needs to do better training on customer service but on health & safety as well. Also probably a good idea to make sure customers have exact amount before giving them there food if you're going to have an exact change policy.