Taco Bell

Tons of customers trying to walk in today to eat on 2/28 and can't even get in because they LOCKED THE DOORS!!! The mask mandate is over with now and there are no signs or information posted to why we can't be let in!! Unreal and bad customer service!! Update: after being upset about the locked door situation, I decided to grab food through the drive-thru. I got home and starting eating my taco to find the longest hair imbedded into the beef!! I'm so mad and will never be back.

This Taco Hell was the worst experience I’ve ever had at any TB restaurants … period. The wait was longer than typical and my reward were three hard shell tacos that could easily pass for soft shell. Absolutely terrible. If I could have rated it zero stars as an option, I would have done so. Don’t waste your time and money here.

I am thoroughly disgusted! My daughter found a fly smashed to the inside of her cup after consuming most of the drink. Also, the chicken bowl which was prepared with rice taste like the food items had been scrapped from the bottom of a pan and thrown into the bowl. I am nauseous writing this review and based off the reviews from other customers, I would definitely advise against eating here.

There wasn't any other customers in the building or in the drive thru but I was still rushed to place my order. I placed it and was specific about what my child wanted and they still got it wrong. They asked me to check the menu and it was right on there but some how we still ended up with cinnamon twists instead of the cinnabon delights. We didn't get our daises we asked for either. I also tried to add a drink at the window which we've done in the past and since there weren't any other customers I am didn't see a big deal in asking. The woman at the window didn't hardly listen to what I said and just said no we don't do that. Well y'all have done it for our family on numerous occasions in the last 7 years with customers behind us so why not today on a slow day? Needless to say, we will drive further for a different taco bell for better customer service. Maybe their food will actually be warm and correct too.

I ordered taco Supremes and when I opened it I didn't see the sour cream. So I told the cashier. The manager came out and moved the ingredients around to show me the sour cream on the bottom of the taco. Then had the nerve to hand the taco back to me. I don't know what this world is coming to. I've never had the sour cream on the bottom its always visible. But why would you stick your finger in my food and then give it back to me. I will never go back to this location ever. If you did that in front of and thought it was ok there is no telling what goes on at this location. I was very offended. I do not recommend this location to anyone.

Just have to rave about my experience here. Anaya is amazing! I work in the food industry so I KNOW the staff shortages and headaches happening right now are very real. She went out of her way to accommodate me and couldn’t have been sweeter (especially considering she had a staff of TWO and a full drive thru line)! I hope management or TB ownership sees this and rewards gem employees that thrive under pressure with grace - like her!