Panera Bread

Never really experienced Panera Bread and all its glory til yesterday. Been coming here DAILY for over a week to eat, drink and do my tax prep. Today Spencer was working and kept the dining area crystal clean and ready for new customers to sit and enjoy their food/beverages. He really added to the experience and even offered to take my dishes when we were done eating. Dined in and enjoyed one of their "You pick 2" specials with a half salad / half soup. The meal comes with a free piece of freshly made bread. Sign up for rewards and get a free pastry! Will definitely be back seeing as how I have signed up for the Monthly Sip Club. Definitely check that out if you plan to frequent this place. It is a heck of a deal. All the staff was super efficient but Mr. Spencer definitely added to the welcoming environment of the place. Seems several repeat customers know him well too. Once you visit a few times, the rewards system will generate coupon specials off of the 'You pick two' and a couple bucks off of a breakfast sandwich. There is both booth and table seating indoors and a lovely gated patio area with tables and umbrellas. NOTE: Only about 5 or so tables indoors offer access to outlets for keeping work stations charging if you decide to make Panera your office area for a few hours. The coffee/tea/fountain drinks are "self serve". Also, if you prefer to warm up a pastry, there is a microwave conveniently located below the coffee station. To adhere to CoVid protocols, Panera sends an sms alert when your food is ready for pickup vs using the handheld vibrating alert devices. If you are eating out on a budget, select a 'Value Duet' $5.99 and you choose salad and soup or soup and half sandwhich with free item (baguette, apple or chips) and add on an additional pastry or desert for just .99. Enjoy!

It’s really hard to say this because we LOVE Panera but… this location has gone downhill in the past few years. Prices have increased (understandably with inflation) but the portion sizes have almost been cut in half-pictured. The dressing container for take-out orders had barely a tablespoon of dressing in it. Additionally, I always ask for one single specific item (which the app allows for so it shouldn’t be uncommon or unreasonable) that has completely been ignored several times with no explanation. Unfortunately, It hasn’t been worth the drive or the money in the past few visits.

Drove up to window to place order. Girl taking order was unable to understand that I wanted a cheese Flatbread pizza with 4 Chipotle Chicken Avocado sandwiches and one without Avocado.. while ordering the manager gets on and states that with such a large order if we wouldn't mind coming inside to dine instead.. All 4 Chipotle Chicken Avocado sandwiches had no Avocado on them. Cheese pizza barely had any cheese. 3rd time I've had a bad experience at this particular Panera... Will not spend my money there ever again.

They never have enough help. Sometimes the will close mid-day or close the drive up. They will have you pull up to wait for order and never bring it out. The list of negatives goes on and on. How does this pizza make it to a customer looking like this? Very poor management! I would close up shop and reopen once under control with new management & help!

I wanted the Mac & Cheese sandwich. They said that they were out of the regular bread for it but could substitute with ciabatta. I said ok. When I got home they didn't put any Mac between the bread, just melted cheese. When I called they asked if I wanted to return to the store but it was 25 minutes away. I asked for a credit and was told that they don’t do it over the phone. They put it on a sticky note in the office for the next time I come on. Forget about it! Not the first time they screwed up the order. Don't order from Panera.

Panera is my go-to for fast food. I have liked it for a very long time because their chicken is good quality. This review is mainly for my experience with a specific employee, Spencer. He is a great example of someone you would want to have handle your food. After taking the payment, Spencer turned to the sink, washed his hands, and tactically wore his gloves before packing my daughter's desert. I never noticed the sink even though I have visited this location since it opened. Spencer should be a model for the other employees. He put a smile on my face! Welldone Spencer! I truly appreciate your hygiene!

This was my second time at this location. Staff was friendly and the place is clean. The first time I went they were not busy (only a couple customers in the building) but it took over 20 minutes to get my bagel. Once I got the bagel it was not what I ordered and there was almost no egg on it. I didnt complain as anyone can have an off day, I ate the food and went about my business. Today I went again, still not busy and ordered the same thing, still took 20 minutes or better to get the bagel. It had what I would consider to be the correct amount of egg this time however the bagel did not seem fresh, it was very hard. I dont mean like toasted too long, it was more like it was old and stale. Hard to even compress enough to take a bite. Still the staff is very friendly and the place is clean but it would have been nice to enjoy my breakfast.