Ihop

I took my nine year old here for breakfast today. I have to say, the food was very well prepared (no foodie pics this time, we just tucked in) and delicious! Portions were huge, and this is the only chain I've ever heard of where your side can be a stack of three full sized pancakes. The service was good but slow. Restrooms were pretty nasty - thus, the four star rating.

We are frequent customers here, and have usually eaten here without incident. Today we were made to feel very unwelcome by our server Alma. Not only was she rude to me when taking my order, but she also made us feel very rushed. My husband was not offered a refill on his drink, and we were not asked whether we wanted any thing else before she wordlessly placed our check on the table. Then she ignored us as we sat there waiting to pay, trying to flag her down. We had to stop another waitress just to pay our bill. The food here is always decent and filling, and I feel badly I cannot give stars just for the food, but unfortunately bad service can ruin the taste of any meal. We dine out a lot, and understand there are labor shortages due to the pandemic. We are never rude to service people, and we tip generously. Our treatment today at this restaurant was uncalled for. Especially since it was on a Sunday morning before the crowds really come in. I encourage anyone who experiences less than stellar service to keep their receipts, and complete the guest survey. IHOP will provide you a coupon code to write down on the receipt for use on your next visit at any location. For me, I like IHOP, but I’ll probably not frequent this location any longer.