Starbucks

The Customer Service at this location is really a 2...nothing like other locations but if you're in the area and need your Starbucks fix focus on your beverage quality and not the service. To be fair the friend I was meeting likes this location, so for it to be my 1st experience here... I'll remain loyal to my other locations 😊

Overpriced coffee and food with horrible service. We made an online order because the app said they were open and taking orders. My wife arrived and the door was locked and they just kept shouting they were closed. After standing outside in 22 degree weather for 10 minutes someone came to the door and told her it was a system error and they wouldn't be open for another 30 minutes. So she had to go to McDonald's and was late for work. Then I had to de-ice my truck just to drive up here to get my refund because they were not answering the phone. Starting to understand why the line at dutch brothers down the street is always so long.

Discovered I was drinking spoiled milk exp 5/11 and it’s 5/17. Not very proactive after I brought it to their attention…they were checking for more stock and I sat down not to continue standing at the counter. No one came back out so I returned to the counter to ask for a refund since they didn’t seem to care enough to approach me about refund or at all.

this Starbucks comapred to the other ones in the area lacks customer service , workers seem like they hate their job & today the girl was not feeling it at all . I so get it but it brings down energy and I definelty will go to the other Starbucks like on coit , they greet you when you walk in and are always in a good mood especially on register

I have never gone to a more horrible Starbucks! No stoppers in my coffees, they looked as if they were just slammed down on the counter when I got there to pick them up, and last but not least my coffee was disgusting! I’ve promise I have never had a good experience with this location! Ever! At this time, the coffee was just like water and coffee grounds. Total disappointment.

Bartista had a hard time hearing my name even though I yelled it a few times through the window. Also got my order completely mixed up, ended up waiting so much longer than I'd expected.. Especially this was a mobile order. Update - - received my drink 8 minutes later with it half filled. Woo-hoo let's go Starbucks. I won't be back. I'd rather walk into Kroger and go to Starbucks. This location is all meh.