Chipotle Mexican Grill

Chipotle is the beez-nees. The food taste is excellent. Portion could be a wee bit bigger meat wise but there's options to add carne. They're a bit slow but the orders are right. The only reason they don't get 5 stars is because too often the food is undercooked and room temp (steak mainly). I'd like to see them change that since it's dangerous and this has been a problem for the brand in past years. Other then that Chipotle rocks and everything they serve. Love the options!

If I could rate negative stars I would. 12/23/21 around 8:30pm I went into this chipotle location with my honey. There was a line of people and 4 visible workers. However only the female worker provided service. One of the other workers (Matthew)that was refilling the line asked Jonathan that was in the middle of cleaning the wall to help. Jonathan’s response was completely inappropriate as he said, fu*k no I’m trying to get the hell out of here… and continued to clean… Matthew than washed his hands and helped the next customer… he asked Jonathon to get more brown rice and again Jonathon had a very unprofessional response. I informed my significant other they were clowning and I did not like the vibe I was getting. Once it was my turn I ordered a bowl with fajitas… Matthew noticed there were only a few fajitas left and they were not appealing so he asked Jonathon to get more fajitas and Jonathon right in front of me responded, “HELL NO!” At that moment I was livid completely at my state of disbelief. Matthew looked at me and said do you just want those as he pointed to the crusty vegetables that looked like they’d been there all day completely sweated out. Out of frustration and disappointment I responded, it’s okay I don’t want any… I was not greeted when I walked in to this store… as I waited in line I experienced unprofessional behavior from Jonathon and even why being weighed on I was disrespected directly by him! The worse part my food didn’t taste like chipotle normally taste and made me vomit and have an upset stomach the entire night. I don’t plan on returning to Chipotle for a while if not ever and sadly I’ve always enjoyed everything on the menu! Jonathon does not belong in customer service! He needs to receive the highest level of punishment as it was clear he was careless and I don’t trust him with food! I will be contacting corporate and someone from Health and safety!