Captain D's

Most fast food restaurant are good enough to keep their customers coming back. Captain D's is a prime example. Unfortunately, it's the staff that makes a world of difference in the quality. From the cooking quality, service quality even down to the preparation of a customer meal. With that said, today the quality in preparing my food fell very short to disbelief. I have attached a picture of my side of broccoli...untouched other than the person who prepared it. Unfortunately, again there will be what the restaurant will consider a valid reason for their mistake "Oh, there is a shortage, or under staff" and expect the customer to understand. It's Captain D's, I come back because it's always good tasting food to me. Just disappointed with my meal today.

If I could’ve given 0 stars.. I would’ve, but anyways, I placed an order online while I was waiting for some work to get done on my SUV up the street, it was $15, that wasn’t the issue, the issue was for $15, all 15 of my shrimp were burnt, (it’s pre-cooked & frozen, how was it still burnt??), my fries were cold & soggy and I ordered a Medium Mt Dew w/ light ice, but they were out of Mt Dew & Med cups so I was given a sweet tea 80% ice, 20% tea lol… tea was good, but don’t I get a choice of what I WANT to drink… but anyways, the little bit of tea I had & the hush puppies were good… customer service was a -10/10, shrimp 0/10, fries 0/10.