Good Burger

The food is good. But the service is upsetting. I called in three times and got no answer. So when I drove up, I expected them to busy because they aren't able to answer the phone. When I get there, their is one on person waiting on food. Two tables with their food already inside. I walk to the window to place my order and here employees complaining that orders are still happening 30 mins b lefore closing. Which I understand, that does suck. But unfortunately if you would have answered my phone call and took my phone order over there phone I would have order 20 minutes ago. Do I give three stars due to the employees working

My husband and I haven't eaten at grants for sometime but we decided to go out to lunch today and we thought 🤔 let's go to grants we can't go wrong there , well to our surprise after a $40 lunch we found out that' grants is nothing like the old grants we use to go to, my chicken burger was burnt and full of grease and the shakes were like milk water with fruit and whippcream added, the fries were rubbery,tarter sauce was aweful. Sorry to say we won't be eating there again. Maybe you should tell your staff to try and pls. The community a little more. Sorry grants but you just are not the grants my husband and I fell in love with yrs. Ago . Sorry for your loss!!!