Pizza Hut

Ordered a take out pizza online. Pizza Hut state pizza would be ready in 20 minutes, which would be 9:10 pm. I arrived 9:15 and waited. I called the curbside pickup to announce my arrival, but no one answered the phone. I called 20 times and no answer. I could see the employees walking around in the store but no one would answer the phone. I assumed it was Friday night they must be really busy, so I waited until 9:45. But now I was livid because there was no since of urgency from the manager. I finally entered the store and the female manager was as rude as I have ever encountered. She threw the pizza at me and said they were closing. I took the receipt and planned to complain to corporate but the receipt has no phone number to call. It gives you a website that requires you to enter code allegedly found on the bottom of the receipt. There is no such code printed on my receipt. Going to Tellpizzahut.com is useless without it.

Food is always great at this place. However, yesterday (8 Mar 2022), i had to wait for them to open at 5pm when the website said opening hours is at 9:30 am. Been calling the store with no answer pretty much the whole day until someone answered at 4:30pm. I was told that the manager did not show up. Management needs to fix their manning problems as well as to the top so as to not inconvenience customers.

I paid online for a pizza, wings and a soda, ordered contactless delivery. After having not received my order for 2 hours, I called the store. Took three separate tries to get someone to answer. Phone just rings and rings. First the guy on the phone told me that the delivery guy came and the order was refused and canceled. LIE. The guy then said he would remake the order and wanted to charge me $55.00. I told him I'd already paid $49.09 online - which included a delivery service fee AND a pre-paid tip because I wanted contactless delivery. He said he would take $5.00 off. Said it would be no more than 40 more minutes. An hour later, a delivery guy shows up and stands there waiting for me to open my door. I told him I ordered contactless delivery. He took my food out of the warming bag and put it on the porch. Then he asked me for $45.00. I told him I had already paid $49.04 online. He holds up a bill and says, it says you owe. I told him it was wrong. Went back and got my confirmation to show the website had sent me a confirmation for a credit card payment for $49.09. He left, I closed the door. Two minutes later, he's ringing my bell again. You didn't pay, he says. I gave him $45.00 to get him off my porch and insisted he give me the bill. - HE WAS GOING TO WALK AWAY WITH IT AND LEAVE ME NOT EVEN A RECEIPT. I took it from him and told him to show the confirmation to the guy who sent him to me. Of course, the $49.09 went through my bank account. - I have heard NOTHING from this store in reference to them charging me twice. NOTHING. You try to call, NO ANSWER. I contacted the corporate office to complain. Have you ever paid $94.00 for a pizza and some wings? NEVER order from this place.

Staff members are so unprofessional and rude. The restaurant is always closed and when I place an online order it says ready for certain time and when I get there, the door is locked and they say the order wasn’t made because they were short staffed and they aren’t able to make it. And it’s every time every day