Sonic Drive-in

Every single time I get food at Sonic, they get my order wrong. It NEVER fails. I quit coming here for a few years for that reason. Recently tried to start coming back, but it's always the same thing...they can't seem to make a PLAIN burger or chicken sandwich. Then they take 5 min to remake my PLAIN sandwich after I've already waited 30 min for my food! I even ordered on the app thinking it would be better.. I'm done coming here for good this time!!!

Ordered one drink and two ice creams we already paid so we couldn't leave it literally took around an hour to receive the order the screen even said order was on it's way it never showed. Best part there's glass window and you can see them make your food and everything a women literally had no gloves on sneezes in her hands and wipes her nose with her bare hands didn't even wash them and continued to make orders 🤢🤮

I have waited to post this because I have been so upset. The last few times I visited Sonic I have been devastated by disappointment. The food was cold twice, then took so long I had to leave without getting anything. The 1st time I ordered a regular chili cheese coney. It was quick service, I left because I was in a hurry got about a block away took a bite and the chili and hot dog were COLD!!! Though no biggie mistakes can be made. The second time I ordered a JR Double Cheese Burger waited 20 minutes, the sign said it was on the way out, saw everyone get orders including people who arrived after I and ordered larger orders. I called in and asked about about mine, they told me it was on the way out. The car hop said they were making it fresh and hot. I bite into my Burger to find it COLD! Fresh and hot??? Maybe 20 mins ago! The third and final let down was again with the burger, mind you it is just a Burger, and a drink. I am not ordering a large order. I had 35 minutes to be at work the drive is 20 minutes. I ordered something that should take no more that 10 minutes. I am there during a non busy time, there were only three cars in the stalls. I waited 5 mins after seeing the message that the carhop was on the way with my food then I had to leave because at that point I was pushing being late for work. I watched the car hop deliver three other cars orders that arrived after I did and after my message displayed. I did not have time for them to remake my food nor did I want I received cold food again. Just sad that my used to be favorite place has gone down so badly.

Not impressed in the slightest. I made the mistake of going there around 5:30 this evening and ordered around $50 worth of food. I can't decide what I'm more upset with, the fact that there was a 30 minute wait, or that when my order did get brought to me I only got about half my order. If there was a way to give a 0 star review I'd do it

I have to take away a couple of stars and here is why. I'm at the place I order in the app the new dill pickle burger tots and drink.it took so long I hit the red button and the worker came out. He said there was no order I pulled up receipt and showed him. He recognized the ticket it had been made and was sitting inside. I should have asked to have order remade because the food was not good at all. Tots were old dried out and burger was soggy and coating fell of pickle fries.2 stars for the app working.