Foodstuffs

If I could leave negative stars I would, everything was disgusting. I got a meatloaf that cost something like $15 that was a hard, dry, awful rock. I also purchased lasagna that was $16.99 and was disgusting, too many reasons to list. Finally i got a chicken enchillada that was dry, gross and unediible. I spent $60 on 3 meals that all went directly into the garbage... SAVE YOUR $$$ THIS PLACE IS AWFUL.

I've been here several times. The other day I walked in and didn't realize they weren't officially open for the day yet, and the manager was nice about it (sorry). It's a gourmet food store with prices to match, but the food is good. The customer service is not straightforward-friendly that you'd find in other places. I don't know if they're unhappy or stressed because of how they're being managed, or if the customers are high-maintenance enough to negatively affect their demeanor. One exception is a cashier who's been friendly for years, who seems to be enjoying her job. Other than that, I go there for the food, not the overall experience as at other places.

I ran in after not being there for quite a few years and was shocked at the lack of food options now. The Lack of Appeal of the food there. And the unfriendly sterile look of the Evanston store which I went in. And the Lake Forest store which I walked by this summer. There used to be such variety. Loads of interesting foods that compelled you to just try them. The warmth of baskets, kitchenware, towels and design. That inspired you to cook. Every section of the stores used to be a wonder of exploration. You used to be able to look in the window and be pulled in by the inviting warmth that came from the stores. They are quite different now, and they look more like a hospital setting. I just couldn't believe it. I have been tempted to go see Dave at the seafood counter in Glencoe. Because I trust him. But won't step into that place, because of owner management in that store....sigh.

I would love to come back here but unfortunately I live in fear of getting food poisoning again. The last time I came I got it because I had one of their BYO salads. Besides that they have really good desserts and soups. Decent place to come in for a quick lunch. But very hesitant to go back. In fact many people on social media have commented that they got food poisoning coming here or their other locations as well

Any place that makes Whole Foods look cheap is a no go. I understand it's "gourmet", but the prices are ridiculous! Customer service is good, but some of the employees seem a little overworked or jaded at times. If you are looking for baked goods, Tag's Bakery is right up the street and has reasonable prices. For other stuff, just go to Mariano's, Jewel, or even Whole Foods and save yourself some money.

Went with a friend for lunch. Tried to order a sandwich, but the employee acted like I was not there. I explained it was my first time ordering a sandwich. They didn't care. My order was ready and it was Burnt to a crisp and black on one side. Why would an employee serve a burnt sandwich? Female manager looked at it and right away apologized. They remade the sandwich and the new one looked 10 times better then the first. I remember the old days of foodstuffs when everything they made was perfection the first time around. The staff was brilliant and your experience was extraordinary. Unfortunately that was not the case today.