Jersey Mike's Subs

We never order from here because it is so expensive but we thought we would treat ourselves. Ordered through door-dash total for 2 sandwiches about 45$ (ouch). Door dash shows up with a sealed bag from the sub shop. Bag only has 1 small sub that was ordered for a child. Missing $18.00-$20.00 large sub. called shop directly and kid that was helping me was taking his ques from some lady in the back round. He said sorry. lady in back round says tell them they can come pick it up. Hello i paid for delivery. really are you kidding. We live .7 miles from the store. I would normally be ripping door dash a new one but the bag was sealed. this is on Jersey Mikes. I paid for delivery. I don't want to come and get it. I have 2 small children and rely on deliver for fun treats like this some times. We only have one car and my husband is not home so I could not even go if I wanted to. You would think in trying times like these with so many impacted and ordering delivery and food online that if your gonna charge 20-30$ for a damn sandwich that you would take some pride in making sure the order is correct. #ohyoupaidfordeliveryhahaha Never again will we order or go to Jersey Mikes. Not that we do much anyways because of costs. Mistake is just another reason not to. I was going to give one star but the kid that took my call was polite at least. get it together PAY ATTENTION!!!!!!

I guess this place doesn't care about doing business! I tried for 30 minutes straight today trying to place an order for pickup and the phone rang 4 times and went to a recorder every single time. I know I had the right number because it came from the website and I just ordered from them 2 weeks ago. I have a Gluten Allergy and they're one of the few places in town that have the Gluten Free Bread. I ended up having to order from somewhere else, all because they wouldn't answer their phone! Very disappointed, especially with everything else going on in the world right now!