Sonic Drive-in

Other than the nostalgic feel of the good old days of drive ups. Sonics has always fallen short to me. Food is ehhhhh service seems to be ok big selection of below avg fast food and you'd think they'd have more desert selections like ice cream. If beverage selection is your desire well they got you covered on that 100% and definitely over priced

My husband and I went to sonic the other night and had the worst customer service experience you could imagine. We waited well over 30 mins for our food and it was cold. Ice cream blast running all on the sides of the cup and slushy was more like juice with no ice. We asked for napkins because ice cream running everywhere. When we asked our server to give some he never came back. I then realized how cold the food was. So I Press the order button again to notify someone that our food was extremely cold you can tell it had been sitting. The manager promised fresh French fry’s. So we waited…. Everyone so busy playing around they forgot about serving us. Long story short the manager ended up telling me they were closed after we had already been there 35 minutes prior to them closing. I explained to him that he told me they were going to fix us fresh fries then he says oh I forgot. Everyone was so busy Fixing food for themselves to take home. All we received was over cooked fries and no napkins. now this is 15 minutes after they closed and we were there 35 minutes prior to them closing. We get played everytime by night shift so don’t go..

The young man on the speaker had to send someone out to take my order for 1 sonic blast. After waiting 10 minutes, I just ending up leaving and going to dairy queen. Worst service & poor attitudes. I refuse to go to this particular sonic but it was my granddaughter's birthday and she wanted ice cream with cherries in it. I was quickly reminded why I never go to this one!

Just like the lady earlier tonight. I ordered on the app arrived and waited for 30 minutes for 3 cones. Never got them. I called and the manager answered and said that they wee short handed and said some other stuff that I couldn’t understand. He said that he will refund the money and hung up on me. I did not get a chance to say who I was or anything. He was rude and this is the second time. Will not be back.

First off let me state 99.999999% of the time we ONLY get milkshakes here but they are really hit or miss on the quality... some times they are SOOOOOOO good!.. but the next time you could swear the entire staff started the day before and had no training then the next time AWESOME sooo a little consistency would be nice

Enterprise location is in need of repairs. Several order screens don't work. The handicap space has been broke for several months now. I observed a non-handicap FJ one night while eating. Eventually, an employee came out, counting his $ and drove it away. Guess he figured he could park there since it doesn't work. 😶