Mcdonald's

Worst experience from a McDonald's I have ever had. I get that places are short staffed but I am extremely patient. Passing through and stopped in to order our food to go. Waited 15 minutes (again I could see that they were short staffed so I was patient) and got on the road. About 5 miles out on snow covered roads I dug into my cold shriveled fries, and tossed them out. Chicken sandwich was below standard with old mushy tomatoes, which is why I was looking forward to my hamburgers. First hamburger was hot and fresh, second hamburger did not include the hamburger patty. Upon reading the receipt that stated that "if you are unsatisfied we promise to make it right." I decided to call Maria the store manager, and after 4 phone calls over six days, I have yet to hear from her. I didn't want my money back, I just wanted to air out my experience at her establishment. After 35 years in food service, with 29 years in management, I would never not return a call for someone that left a voicemail or email let alone 4 voicemails. Like Burger King used to ask, "Where's the beef?"

After a long trip decided to stop to eat. Ordered a chicken sandwich and a hamburger with cheese. There was only pickles on both. My chicken sandwich was really well done and so dry you could not eat it. We had to ask the employee to get some ice for drinks as the machine was totally out. Also the drink machine was Empty but we laid for a drink. Had to tell them to fill the machine. A lady next to us had to tell them they needed napkins also. We won’t be back. Next time I will travel with an ice chest with my sandwich’s made and get a drink at the gas station. I realize everyone has help issues but there needs to be a manager there and on top of these employees. Fast food employees wanted $15 per hour and most of them are not worth 15 cents per hour.

Haven't been in the lobby since COVID hit, but the drive thru is hit or miss when it comes to getting your order correct. I can understand leaving things that usually come on a burger (multiple times I've requested no onions and it still came with them), but not putting items on that a customer paid extra for is unacceptable (didn't get bacon on it when I requested and paid for it). The attitude of the workers doesn't help much. They ask you to park out of the way when there's nobody else in line, but ignore when the line stretches all the way to the entrance.

Went here twice during my trip both times were super bad. Dinner the first day got some nuggets and fries two cars ahead of us we waited 15min and the fries were cold. Breakfast two Samwitchs and 3 hash brown's thay gave us 2 hash browns and the Samwitchs asked for the missing one and thay end up giving me fries instead witch would be ok but they weren't cooked all the way through the centers were still frozen.