Arby's
1279 Town Centre Dr, 55123-1063 - Eagan
American
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Google Bewertungen (8)
Oh my, best consumer's service Shawn took care of us. He was funny and we as a bus load of kids can be annoying but he was a champion. He needs a promotion he visited with us on his break. Shawn is so dedicated I think he is way under paid he has the best service
Google
Food was made incorrectly. And bags were overloaded so that when I got out of the car the bags ripped and food spilled . Very disappointed.****add'l note*** Arby's customer service responded and apologized and said we'll send you some coupons to get more food. That's not what I wanted I wanted a full refund I filled out their survey and told them that . I have now contacted them an additional 3 times and I can get no response or help in getting a refund.***
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Google
To start off with if I could give this arbys no stars I would for one order was completely wrong and the person taking the order was the super disrespectful believe the name was sara.!!! Also the person at the window to pay snatches my card and didn't say hello or anything. I would suggest until they get better people I would choice else where.
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Google
Ordered food shortly before 9, they did not give my full order and would not come back to the window. The male worker on 6/21/22 looked at us and chose to ignore us. This place is trash, enjoy scamming me
Google
I went thru the drive thru they were really busy but they were really fast for how busy they were. Friendly staff,let me add a sandwich at the window with no issues. My
Google
You can only do drive through and that can be a problem, I order the Ruben Sandwich with a coupon and a shake w/ Coupon told em that I had coupons. Didn't notice untill I got home and look at my receipt and they for got to use the coupon for my sandwich! So I call the store talk with the Manager on duty which he was really nice and apologize for the mix-up. Said to come in with receipt and they would fix it for me, went back in two days later with my receipt and the Manager on duty help I order two of their sliders to try and got em for free. I didn't see that coming so I my money back and two sliders for free. Now that's what I call good customer service 😊!
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Google
No sense of following directions. Placed Online order for food w/ no Onions. Upon getting food, onions were present only on inside (Not visible) . As I'm allergic to onions this has ruined my day and now need to visit clinic. Thanks for not being able to follow food allergy requests.....
Google
Food was cold, despite taking a considerable amount of time to put together. Order was wrong. Fries tasted like old grease. Staff was having more fun than they were working. Beyond disappointed. Won't be back!
Google
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