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Google Bewertungen (8)
First time at this location as of this review. Superb service, friendly and quick. I received an email on my phone about the BK advertisement about the BOGO Whopper. The manager that I spoke with at the first window explained to me that it was only doing that offer at certain locations and I don't think this location was offering it. I still decided to order a Whopper meal anyways, which would've been like $10 after tax but she offered to honor the deal of the advertisement at a little under $4 only (after tax) for this order because it was an honest mistake that I didn't know about. I would recommend this BK location to anyone and will definitely be coming back again.
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Google
The gentleman taking my order was polite, friendly, patient and helpful. The restaurant was clean and well maintained. The food was perfect. Our order was a little complex, but none-the-less, made perfect. No mistakes. Would go again.
Google
I ordered food here on mobile and when I pulled up they said they were closed. There are people still working there but they are closed. Disappointed I need my money back!
Update: 1/15/22 yet again they were closed. This is my second time it’s 7:08 pm and they said they were closed.
Google
This is the best BK drive thru I have ever been to. Everytime I go for lunch in Eagan they have the best customer service. The food is always on par and warm. I did an online order today and even got the zesty I asked for after the order. Very well managed Burger king!
Google
Lazy employees:
I drove 30 mins to reach here just in time at 8:57 to order chicken fries and burger for my 10 year old. They said, they closed at 9. When I asked, it is still 8:57, they answered it is 9 in their clock. It was clearly 8:57 on my iPhone. When I mentioned about the universal time, they said, they do not have Apple Watch. This one star is for their cunning response and eager to close the store, before time and disappointing customers like me.
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Google
I was back for follow up eye appointment & wrestled about stopping again. I just couldn't. Memories of how I was treated & then coming back. Manager did say a word to me. So was the order taker ok'd to yell at me out of the blue?
Original visit review:
I pulled over for urgent call right after ordering, not wanting told hold anyone back or create a bottleneck. Then clearly looked before returning to line as I made my way to the pick up window. Finally I get window the guy at window didn't say hello, he just began to yell at me & BK can't be liable for accidents he kept saying. I was so off guard & he didn't stop. Just kept blasting me. I did call corporate offices, they took info. I never heard back from anyone. I chose this store & it really rocked my day. I didn't even get we are sorry for your experience. Not even from Manager when I came back thru, not a word. On speaker she asked if I had come through earlier & I said yes. I even made sure they charged me for the drink I had earlier, but wasn't charged. I was so moved I wondered if my English was bad. My mother learned English with me. I was 3 when she became a citizen. I have lived in other countries. He just kept yelling at me & finally I said I am speaking English. Wondering if he spoke English, but did not understand. Someone had hit my account with USAA so they turned my card off. If there was a mess here it was. I had to back out of the emotions & focus on letting him know I for their business sake was going leave the line & come back. Then I saw I desperately needed gas. What else could happen? I looked up a gas station & called my bank. They released my card as they thought someone was hitting my account for funds. I got my gas & debated driving back. I thought what was the right thing to do & that was to drive back. Manager now on speaker. I had been out there to see an eye surgeon & so the direct sunlight that had made it difficult to see & where I first noticed the guy struggling with me. I just couldn't see, so I pulled up closer to sign. He couldn't hear me & so I pulled back. We continued to struggle with my order. Nothing I said was right. So pulling over & pulling back in when urgent call came as I was on call,, I thought was the safest. It makes me wonder what happened? I came to BK for what, to be yelled at? I came out for a follow up eye appointment last week & I wrestled with it, really wanting to stop. I just couldn't. I drove back to Plymouth to pick up something, sadly.
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Google
Food is tasty. Today was smooth here but it isn't always. Due to the corner lot the ability to go the direction you want to go when you leave may not be possible.
Google
This time I received my food super fast. Cashier was pleasant and my food was hot and tasted great!
Google
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