Bionicos Plus

Bad customer service they took 40 minutes to hand me my order. Do keep in mind I was the second customer there. Please don't waste your time or money. The tamales are nasty, dry and microwaved! When I arrived home I tasted the tamales and ended up trashing all 9 tamales. I observed the employee reheat tamales that she took out from what appeared to be a refrigerator and cooked them three times in microwave maybe they r frozen tamales not sure but they taste so nasty. Why offer tamales if they aren't fresh or warm. What a waste of my money and time! I gave 1 star to leave this review but It should be a negative 10 stars. I attached picture of tamales upclose w the time I placed my order and the t I me Ireceived it and went in my car to take picture for review .

BEWARE UNAUTHORIZED TRANSACTIONS ATTEMPTED ON MY CARD!!! I purchased a few items yesterday through Door Dash and it was immediately charged. Now, to aid just this type of thing..I have 2 accounts.. one that holds my money and another I put just enough money in to pay for the transaction. After my purchase was made..Bionicos Plus attempted twice to charge me for another order I never made! I received the declined notifications! I contacted Door Dash.. they said it wasn't through Door Dash and to contact the business. I did. The lady acted very nervous and said..I don't know what happened I'm sorry. I don't know what happened. And tried getting off the phone immediately when I told her it was a whole other transaction! On top of the attempted unauthorized transaction. My order was completely wrong! My order was supposed to come with condensed milk and it didn't have any.. it was drenched in Nutella!!! I don't eat Nutella!! None of the waffles in their menu say Nutella!! This is only the second time I order from them and they did the same thing last time. I gave them the benefit of the doubt..mistake. But my tongue... but this time..I specifically listed on the special instructions...no Nutella!! What did I get? Nutella!!! Then, I had also ordered 4 quail egg shooters.. and they made no attempts to contact me saying they didn't have any.. they instead gave me the nastiest, most disgusting tasting ginger shot!!

Updating my previous review of 4 starts... Bad customer service, I have been going there for the last two years and business have been changing the workers very often, taste of everything has been changing, I guess they way they prepare orders and most of the times orders are incorrect. I found another place nearby like three blocks -Las Palmits Fruit- 8027 E. Florence Ave, Downey, they have almost same things but service is much better and place is clean and new, check it by yourself and compare.