Taco Bell

My kiddos and I stopped by this location this evening to grab dinner and we were very pleasantly surprised! The inside was clean and welcoming, ditto for the bathroom. Heather helped us and she was absolutely amazing, the drive thru was going non stop, multiple people were coming in the door every couple min for pick up orders, she not only didn't miss a beat, she just had an amazing attitude and super friendly and warm disposition with customers and her staff alike. Give that woman a raise! Good job Taco Bell we were impressed and will be back!

Never been a big taco bell fan, went by tonight (4/11) super fast service. Food was better quality than I've seen at any taco bell in a long time, super fresh! Martha in the drive thru is super sweet too! She went out of her way to make my night better after listening to me rant about my day. You're amazing Martha! Would definitely recommend, good job Taco Bell team.

The best quesarito I think I’ve ever had! Whoever worked late crew on 3/11/22 you were amazing! The food took a little bit of time and being a server myself I understand the wait. Everything was good and crunchy and perfect! And at 11:30 at night too! The staff were friendly also! Great place to go if you’re hungry late 😁

Food is good, but it is not fast food. Plan on waiting a long, long, long time. They generally have no organization and the crew seems confused most of the time. Orders are very seldom right the first time. I think if they had a manager that was structured and kept the crew on task it would be better. I hate going to the drive through, it’s at least 25 minutes every time. They should pull cars to the side so they can keep people moving, but the drive through does not lend itself to that by design. Overall if you have 25-40 minutes to spare, and you really want Taco Bell it’s ok. Otherwise for about the same price and time you can go downtown and eat at a real Mexican restaurant and be less frustrated.

Honestly avoid this location if you can. Wait times are almost always very long, which normally I don’t mind waiting in but recently the customer service has made it not worth the wait. Ordered online for lunch today (20 mins ahead of my break knowing they usually take a while) when I got to the drive through was told their computers were down and they couldn’t take anymore orders. I get it technology fails sometimes but I had already ordered and more importantly paid online, they then tell me they still can’t make the order unless it’s a door dash order? Why would you be able to make door dash orders and not your own online orders? Then I ask for a refund, apparently they “can’t do refunds at the location” so I had to call in twice as the first time I got hung up on in order to get a refund. The last time I was here I ordered my food an HOUR in advance, it was a weekend night typically very busy. I get to the location, foods still not ready. I wait and ADDITIONAL 45 mins, still not done. When I simply asked the manager when my food would be done I was yelled at and informed he had “employee passing out” in the back from exhaustion. Didn’t ever get a refund for that food either. Safe to say I will not be coming back, which sucks because this location while never was great, still gave decent service. Can’t say they do anymore.

Sign says “come in for mobile pick up” except door is locked. Great. Tried to cancel my order. The website says “can’t cancel the order.” So I had to wait in a long drive thru line. Companies need to fix this issue. If drive thru is the only option, then it should be the only option. If not, they should stop offering online orders till they find a way for stores to figure this out.