Zen

Zen was absolutely disappointing. We ordered a bunch of sushi and it looked pretty, unfortunately, it was mediocre at best. The service was terrible. Our server rushed us the entire time. She never came to ask how everything was. When she did come over it was to see if we were finished. After we were given the check, she kept coming over to see if there was a credit card. We were still figuring out how we wanted to pay. Once she returned with our card and we finished signing it, not a minute went by and she took it off the table. Zen closes at 9:45pm. It was 9:20pm and they were trying to get us to leave. A few servers were standing in the corner just glaring at us. The entire night was spoiled by poor customer service. I've been here before and wasn't impressed. I decided to give it another go. I will never go there again.

Ordered shrimp and eggplant , light on the sauce for take out. It was in a disgusting gray sauce and the eggplant and shrimp were mushy. I called the restaurant for a refund and they said I needed to bring the disgusting dish back so they could see it. I drove back. They agreed it was poorly made. Never going back. I was a long time customer and never going back after being treated this way. See the attached image of my “dish”. I’ve seen better looking dog food

I had such a great experience here! We did hibachi for my birthday and not only were the drinks very good, but the food was delicious. All the meat was cooked well and the fried rice was so flavorful. Our cook was very friendly and made us all big plates of food. Overall I had a great experience and I would definitely recommend this restaurant for hibachi!

Tonight was not my first time @ Zen Asian Kitchen. My previous experiences were fun and very delicious. Today was horrible! The cook was not entertaining and the food was less than good. He did not truly engage our group in the hibachi experience and the food was left without flavor. His table side mannerisms were horrible as he just piled our food one on top of the other with no regard for us being mid bite. He couldn't even track who ordered what even though he had a cheat shhey. It was as if he just threw it at us. After he was done with us he moved on to the next party and continued the horrible experience by going a step further and burning the food. Not sure I want to spend my money here again.

Been a customer for a while until tonight. The food has been off lately but I stuck it out. Tonight I ordered shrimp chow mein and this is what I received, Cabbage soup. I was told to get a refund I would have to bring the food in, which is ridiculous. Refused to refund me even though I have been a regular customer for months.

This review isn't even deserving of a single star. The food was dry, bland, and cold. It was not a pleasant experience for any of us. The microwave warmed crab ragoon was the only brightness in the dinner. They told me that they microwave the food that had been sitting for a while before serving us. I ordered bbq spare ribs, which arrived in three minutes, three!! Yes, three minutes, exactly as it sounds, plus it was burnt and cold. We were served unsalted noodles with horrible vegetables and meat. Hair was in our meal, and they smashed our dishes and took our food at inappropriate times. I also ordered lemonade and received pink lemonade, and they failed to create a fresh batch. Their drink options have no versatility… the water tasted awful because it came from the tap. Our previous waiter was violently confrontational and giving us dirty looks, so I had to request that they change our servers. They were scowling and staring DOWN at us the WHOLE TIME and constantly attempting to push us out, despite the fact that their business had been slow recently and no one else was in there but two women who were not treated this way. I don't want to bring up race, but it's necessary in this case considering they wouldn't even refill our water while filling theirs. My aunt was confronted by the waitress woman, who provoked and threatened her; she cursed us with her eyes. They didn't put us where we wanted to be put, so we had to move on our own. It would have been different if there were people there, but it was so empty that our voices echoed, so they turned up the background music. The seats were filthy, and the table we ate at was cleaned with old, filthy rags. I felt really unsafe, especially because I didn't trust the woman who was bringing me the meal that I would shortly consume. They didn't greet us and acted as if they didn't want to be there, work, or take our order. They served lukewarm soup to my 60-year-old grandmother, which she dislikes. She didn't finish it, but she ate it since she was hungry just after her 3-hour long train ride with my younger cousin from New York! I DO NOT RECOMMEND THIS PLACE ⚠️ I'd go on and on about our dreadful experience, but I rest my case; I was a loyal customer, but that's beside the point. Thank you for taking the time to read this.