Caprese

I have come to Caprese many times over the years but I do not think I will be returning again! Last Friday, I witnessed the pizza maker behind the counter cough into his hands and continue making pizza without washing his hands at all!! To make matters worse, I then proceeded to watch him use those same hands to pick something off another person’s pizza and hand it off to one of the servers!! I was completely taken aback by the sheer lack of sanitation. While walking back to my table, I brought this issue up with one of the young ladies who worked at the restaurant, immediately asking who the manager was so I could let him know about this. To my ultimate surprise she pointed to the very same man making the pizzas, informing me that his name was Jay and he was in fact the OWNER of Caprese. I was disgusted to say the very least. I immediately grabbed my wife, paid our bill and left. We will not be returning. People like him are the reason others get very sick and it’s very concerning to me that Jay felt comfortable enough to cough into his hands and continue to make pizzas in full view of the other customers of his restaurant. It truly makes me wonder what he does when he thinks his customers are not looking. I do not normally leave reviews but I could not stay silent about such a lack of food hygiene and respect for customers. It’s truly the cherry on top that it was the owner of the restaurant doing this.

So the only reason I’m not giving anything below 5 stars is that I don’t believe a business should be judged by one unprofessional employee. I honestly love Caprese Pizza. I’m from Brooklyn and Caprese is the closest I’ve gotten to authentic NY pizza (Brooklyn pizza) in GA. I’m annoyed though because the service I received yesterday was not the best. I initially called to place my pick up order and spoke with a male employee but had to call back. He sounded nice and was helpful. When I called back, I spoke with a female employee who didn’t seem too pleased to be on the phone. I needed to place TWO separate orders and at the end of the call she gives me one total…(I’ve done this multiple times because we eat there at least once a month when we can). I said is that for both? She says “yes, when you get here if you want to pay separately I’ll just split it”….okay? I get there and there was no one at the register and someone who seemed to be a lead or manager (she was busy) asked an employee if she could take care of me because the other girl was in the bathroom. Nice girl proceeds to help and get my order, I tell her I needed to pay separate but she didn’t know how. The lead helps and I pay one order with a $100 bill. They didn’t have bigger bill change so she asked if $5 bills were okay! I said yes I understand. A girl employee comes out from where the bathrooms are and heads behind the register. Sees them counting my change and says “are we going to have enough for tips?”…I’m looking at her confused because what would they have done? Not give me my change because you don’t have enough for tips? It also sounds like the girl who answered the phone. The “lead” answers her I get my stuff and leave. I thought that was unprofessional to say in front of a customer. Anyways, my pizza made up for it! I appreciate the chef he’s always friendly! I recommend Caprese to my group members looking for NY pizza. I would hate for them to experience bad service.

We had an exemplary visit and an awesome server, as well as the best Philly Cheese Steak around by far!! Very nice, polite, & helped us since it was our 1st time, complimentary Garlic Knots were Amazing & Out of This World G.O.O.D.!!!! The Chef even brought our food to our table. Everyone was very gracious & so very accommodating. Thank you for a Wonderful First Time Experience!!!!

The food is good! BUT today when picking up an order I noticed the people making the food don’t wear gloves! They work in the back, answer the phones, touch money, credit cards, the kitchen doors etc and then handle pizzas, cheese and other toppings with their bare hands. This can’t be normal? Is this normal?

Apparently there are new owners....ordered 6 subs. I was very clear about a food allergy. The receipt imdicates the same and reads what I ordered however what I received is a whole other story. Italian sausage was super dry and overcooked. Told them absolutely no peppers but of course they are on the sub. Chicken dry, overcooked and flavorless. Asked for 2 eggplant subs for the vegetarians in the house, got 1 and 1 meatball. An absolute waste of money. Goodbye Caprese.