Firebellys

Food ordered 4.12pm, food arrived 5.58pm after being told delivery time would be 20 mins after order went in. Food was cold and tasteless , foul would be a kind description. I will never again order from them, total waste of money and ruined what was meant to be a nice meal. Complained not even an offer of a good will gesture !

This is the lowest rating I can put 1st. If I could I would rate it lower than sub zero. Placed order over the phone - only to find out that half of my order was no longer on the menu, then chose some different options Was told that it would be ready in 30 minutes, 1hour 10 minutes later it was ready. Once home with the food - the Spaghetti bolognese was very dry and the lasagne was like eating cardboard & the pizza we ordered only had 2 pieces of chicken on it. We have eaten better meals from the basic range from a supermarket than what we received from firebellys. AVOID THIS PLACE LIKE THE PLAUGE!! SO YOU WILL NOT BE DISAPPOINTED. I don't ever leave reviews, but this needs to be said.

Ideally I would like to leave 0 stars.....Ordered an Al forno penne pasta dish which was meant to be with ground beef. I have no idea what meat was used, but it certainly wasn't ground beef. Possibly some sort of diced up sausage, but no idea if it was even meat. It gave the 'sauce' a very odd oily and spicy flavour and the appearance of wet dog food. Absolutely disgusting. If you have run out of the stated ingredients rather don't serve the meal. Surely for the purpose of labelling and allergens, customers should know what they're eating?