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Absolutely horrendous!!!!!
The worst cafe I have ever been too!
Ordered our food and smoothie asked for a receipt the server simply shook his head and said no sorry we don’t do them! This should of been a warning sign..... my banana smoothie I ordered turned into a tropical smoothie with ice.... then I got my veggie wrap which had some old carrot, 2 pieces of raw mushroom 1 dismal lettuce leaf a sprinkle or tomato and melted created cheese $10 this cost. The menu read, garden salad with avocado and cheese wrap... I asked the server about the no avocado and he replied it doesn’t come with avocado that’s the chicken and avocado wrap... my reply it’s on the menu and then he replied we took the avocado off the menu because it went bad... I asked for my money back and he said no. I hadn’t even eaten my food. After a a few minutes of him telling me I’m wrong about the menu he spoke to the chef and I got my money back.
My partner beef burger was a patty with plastic cheese $16
Never again
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Wanted to see what the deal was with this place being so poorly rated... It's not even here anymore, place is closed and replaced with a clothing store. Disappointed
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Avoid at all costs!!
I’ve never felt so strongly about a “restaurant” before that I’ve needed to write a review, but here we are.
We were in somewhat of a rush, only having 40 minutes to eat a meal before we had to head off. We had been to this place before and enjoyed it so decided to head back as we though it was a safe bet. How wrong we were.
As previously stated, we were in a hurry so I ordered something (that I assumed) was easy to make; Schnitzel Burger & Wedges. We took our seats and anticipated our delicious meals arriving shortly. 45 minutes later no sign of food and no communication from the staff.
The best part of this experience was the drama ensuing around us. Another couple who had been waiting for longer than us were served the wrong dishes, then disgustingly only offered a part refund of $10 for their troubles.
Time kept ticking and our hunger and frustration kept growing. When I asked the waiter if the meal was close to ready yet, he said “yes it’s already done”. Another 5-10 minutes pass and he finally brings out the take away boxes. Throughout this whole almost hour long experience, there is not 1 word of communication, let alone apology. I wasn’t expecting much by this point as the couple at the table next to us had been served stale corn chips with melted cheese, which had been passed off as “nachos”.
In the end our $25 got us wedges which had the aftertaste of soap (we got through about 5 before we couldn’t bear any more) and a schnitzel burger which was comprised of a few schnitzel offcuts, a kraft singles cheese slice, a couple of blades of grass from the back garden and the final dregs from the end of a ketchup bottle. I didn’t even attempt this as I thought I’d rather be hungry than hospitalised.
As another reviewer said, these people should not be allowed to run a cafe. Perhaps in the back alley of some sleepy suburb, but not in a major tourist hotspot. Shut them down immediately and do the town of Cowes a great service.
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Did this place change owners or Chefs?
The schnitzel is clearly store bought and thin as cardboard, yet manages to taste worse! Plastic cheese, and an odd spice added to the minimal tomato sauce. Salad is plain with the ends of a tomato. Only savior is the chips which get an average. Bringing the rating to a 1 star....
Yuck!
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Absolute trash service and food. I was charged almost 30 dollars for a 3 dollar meal that I could of cooked myself. The bread was hard, the eggs were average and the cheese was just the shredded cheese you buy from Coles. He also overcharged me two dollars for nothing!!! I assume previous owner was really good but then sold it to these idiots who are operating it now!!!
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Where do I begin. To say our experience at Euphoria Gallery Cafe was of a disgustingly poor nature would be an understatement. Customer service - can’t even give a number because it was non existent. The word big gets thrown around lightly at this cafe because my big breakfast was a Miniature but nonsense array of cold eggs, a slither of some cheese on top which couldn’t melt because the food was colder than Leonardo DiCaprio in Titanic and some onion and tomato not fit for a prisoner We also ordered the pancakes, oh blimey the effort put into these pancakes, it was thinner than a Nicorette patch. It could’ve probably been excused a little bit if our breakfast didn’t arrive at stumps on day 5 (exaggeration but was a good hour 15 mins later without any update or apology). We got annoyed and said where are our pancakes after another table was being served and old mate said yep they’re done, 5 minutes pass and still no pancakes. We go in to get our money back and nick off and chef a la carte is chopping up a banana for the pancakes which was part of the 3 dollar fruit option for the pancakes. Needless to say it wasn’t a euphoric experience at all. It got to the point where people who stopped and looked at the menu we told them not to bother....
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My wife and I had the worst breakfast ever in our life in this cafe. I don't know how to describe it, wet toasted bread and uncooked bacon. We had a few bite and then had to leave. Avoid this cafe as it is a waste of money. P.S we are flexible people and usually do not complain about food, but this one was so terrible that I could not resist sharing the experience with others.
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Doesn't even deserve one star. The burger was practically meatless, containing mostly breadcrumbs over steamed lettuce. Couldn't even finish it. My partners parma burger was a measly half of a tender with tomato sauce and a whisper of cheese. No craftsmanship whatsoever. These people have no business selling food.
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