Wingstop

The lemon pepper wings were DELICIOUS... We showed up when they had just opened so had the advantage of no crowd... What I disliked was that their drink machine was completely out of anything that was NOT soda and I didn't want soda!! Everything this early in the day should be well stocked!! Also the music they had blaring was so NOT customer friendly...

The past two times I’ve ordered online they’ve completely f-ed up my order. Ordered a 40pc and was only given 20. I Wasn’t offered a refund the manager only gave me 30 days to pick up the other 20 wings. The last time I ordered online delivery I was given the wrong order. I called the store and they said my order was still in the store and that it was an error on their part because they handed the delivery driver the wrong order. The manager told me I could go pick up my original order that night but could not refund me the delivery charge ($10) because I was allowed to keep the food I was incorrectly delivered (which I was not planning on eating so it was going in the trash). Do yourself a favor and go to another store. The management here needs to be fired.

RUDE A$$ MANAGER ! FIRST THEY MESSED UP ON MY ORDER THEY SHORTED ME SOME WINGS AND SHE WAS RUDE ABOUT IT. BUT SHE WAS GOING TO MAKE MY MISSING WINGS.. BUT IT WAS GOING TO TAKE 5 - 10 MINS. SO I SAID OK COOL.. AND I TOLD HER SO FOR MY INCONVENIENCE CAN I HAVE A SIDE OF RANCH DRESSING. SHE WAS SO RUDE AND SAID NO. AND IN THE TONE OF HER VOICE SHE MADE IT SEEM LIKE SHE WAS DOING ME A FAVOR.. SO I TOLD HER THEN CANCEL MY ORDER AND GIVE ME MY MONEY BACK ! AND WITH A RUDE VOICE SHE WAS LIKE OK. I SAID TO HER REALLY YOUR GOING TO CANCEL A ORDER THAT YOU GUYS MESSED UP ON BECAUSE YOU DONT WANT TO GIVE A SIDE OF RANCH.. AND SHE SAID YUP...!!! WHAT A BEE-ATCH.. SO I WENT ALONG WITH THE CANCELLED ORDER... AND LEFT !

I don't know why I torture myself by going to the one on Alameda, being close doesn't mean quality. You try to support your area and they let anybody cook any kind of way. If all you do is chicken all day then you should've been an expert by now, it must come down to management. An ordering online isn't the best, we see one thing and get charged extra for it and they tell us they don't see it in the receipt, so what's the purpose of having online services if it's not the same thing. IDK if you let them tell you. They need new management and new online service's maybe it can link up correctly. They already had 3.8 stars before I added my two cents. Hope somebody listening to help them out.