Thai Chili

First time i went there, the orange chicken made me sick, but wasn’t sure if that was it. Decided to try it again months later, and wow, shame on this place. The worst customer service I’ve ever seen. We ordered food at 5:30, scheduled for pickup between 6:15-6:20. We got a text at 5:45 that our order was ready. I call and nicely ask them to make sure the food isn’t sitting out for 30 minutes because I scheduled it for 6:15 on purpose and don’t want my food sitting there getting cold. All I got was an attitude and a shrug that it was somehow not their fault, insinuating it was my fault. No “sure we’ll remake it” or even “sorry we missed that, how can we make this right?”. I show up at 6:14 and get exactly the same treatment in person. They even ENCOURAGED the negative reviews, literally! Zero regard for their customers at all, completely awful business. Wish i could rate it zero stars.

The customer service was extremely horrible. When placing my order the person was extremely rude and she seemed very irritated with me. She was in The back when I walked in and the first thing she said to me "did you know what you want". Not even a ounce of politeness at all. No thank you for coming in have a nice day any of that. I asked if they had green chili available and her response was "they are running low so no they don't have green chili" which implies they have chili just not for me?

The staff was EXTREMELY kind and the food was amazing! I got a coconut smoothie with boba, sticky rice with Lao sausage, and a dragon noodle with shrimp. The boba was great the coconut tasted fresh and the sticky rice was perfect. I had never had lao sausage but it tasted amazing. The shrimp plate was for my mom but it looked amazing and she said it was really good. The prices are also very good for the amount or food and quality of the food. ⚠When i went in there was only 2 women working and they were working very hard. They were kind and quick and I think this small business deserves more attention. If you see this please share with your friends!! ⚠🚨(The photo is me more than half way through eating because it was really good and I got impatient.)🚨

Service was terrible, the lady was rude. Did not give me a copy of what I was charged itemized. Price charged did not match menu prices. Ordered cucumber salad, and it was packed under hot food. The satay was terrible. (My favorite dish) I couldn't eat it. My husband favorite is panang curry, he refused to eat it. We threw away over $33 worth of food. NEVER WILL WE GO BACK!